Rudell Reynolds
Philadelphia,PA
Summary
Experienced Customer Service specialist with 15 years in customer service. Seeking to grow professionally and enhance work ethic . Known for exceptional communication skills and high-quality service, confident that expertise and money management will bring value to the company.
Overview
13
13
years of professional experience
Work History
Sales & Service Specialist
Fulton Bank
04.2023 - Current
- Developed strong rapport with customers, fostering loyalty and trust for sustained business growth.
- Created customized solutions for clients'' unique needs, ensuring a tailored approach that resulted in higher conversion rates.
- Streamlined internal processes for better efficiency in client follow-ups, leading to increased customer satisfaction rates.
- Co Credit Champion of the Philadelphia Market
- 5x Credit Card Focus Week Champion
- 4x Credit Card Sprint Day Champion
- Member of Fulton's Future Club
MANAGER
PENNSYLVANIA LIQUOR CONTROL BOARD
01.2014 - 01.2023
- Worked morning and evening shifts to provide excellent customer service.
- Specialized in retail management, directed the cash flow on the sale’s floor. Worked with staff in providing excellent teamwork and product knowledge. Daily sent emails to corporate updating sales and merchandise.
TEAM MEMBER
WAWA
01.2012 - 01.2014
- Provided customer service as a cashier. Stocked inventory daily after my shift.
- Handled the cashflow on the sales floor. Occasionally worked unloading the trunks.
- Communicate with the team members to provide customer’s a great experience.
Education
Business
Community College Of Philadelphia
01.2017
High School Diploma -
Thomas Edison
Philadelphia, PA01-2010
Skills
- Communication
- Operational leadership
- Problem Solver
- Teamwork
- Money Management
- Customer phone assistance
- Emotional Intelligence
- Strong relationship-building abilities
Timeline
Sales & Service Specialist
Fulton Bank
04.2023 - Current
MANAGER
PENNSYLVANIA LIQUOR CONTROL BOARD
01.2014 - 01.2023
TEAM MEMBER
WAWA
01.2012 - 01.2014
Business
Community College Of Philadelphia
High School Diploma -
Thomas Edison
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