Rudolph Predelis
Sunrise,FL
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
10
10
years of professional experience
Work History
Front Desk Agent
La Quinta
10.2021 - 02.2022
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Stored guest valuables in safe and individual boxes for security.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Front Desk Clerk
First Services Residential
401 SW 4th St
03.2018 - 09.2021
- Answered multi-line phone system and enthusiastically greeted callers.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Front Desk Clerk
Advanced Auto Parts
6310 West Oakland Park Blvd
04.2014 - 03.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered customer telephone calls promptly and appropriately handled needs.
Financial Services Representative
The Check Cashing Store
Sunrise, Florida
06.2022 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
No Degree - Business Management
Broward College
Fort Lauderdale, FLSkills
- Hospitality Service
- Sales Expertise
- Cash Handling
- Problem-Solving Skills
- Front Desk Management
- Office Management
- Guest Services
- Customer Service
Timeline
Financial Services Representative
The Check Cashing Store
06.2022 - 12.2023
Front Desk Agent
La Quinta
10.2021 - 02.2022
Front Desk Clerk
First Services Residential
03.2018 - 09.2021
Front Desk Clerk
Advanced Auto Parts
04.2014 - 03.2015
No Degree - Business Management
Broward College