Rudy Alcozer
Lubbock,TX
Summary
Dynamic and results-oriented professional with a proven track record at Jolly's Auto Sales, enhancing client retention through exceptional after-sales support and innovative social media marketing strategies. Skilled in negotiation and customer relationship management, I excel in creating seamless customer experiences and driving sales growth. My background also includes hands-on remodeling expertise, underscoring my strong problem-solving abilities and teamwork skills.
Overview
10
10
years of professional experience
Work History
Used Car Sales Consultant
Jolly's Auto Sales
02.2019 - Current
- Improved client retention rate by ensuring top-notch after-sales support and addressing concerns promptly.
- Generated leads through strategic marketing efforts such as social media advertising and community outreach programs.
- Collaborated with service department to schedule maintenance appointments, fostering seamless customer experiences throughout ownership lifecycle.
- Negotiated trade-ins fairly while maximizing dealership profits, striking a balance between meeting customer expectations and achieving company goals.
Remodeling Crew Member
Swackhammer's Remodeling Company
05.2015 - 02.2019
- Solved problems creatively during unforeseen complications while adhering to project specifications.
- Skillfully utilized hand tools, power tools, and heavy machinery to perform demolition, framing, drywall installation, and other related tasks.
- Contributed to a positive work environment by fostering strong relationships with fellow crew members and supervisors.
- Maintained a clean and organized worksite, ensuring minimal disruption to clients'' daily lives during renovations.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Helped with door and window installations.
Education
No Degree - Real Estate
South Plains College
Levelland, TX05-2020
High School Diploma -
Coronado High School
Lubbock, TX05-2019
Skills
- Strong negotiation skills
- Social media marketing
- Sales strategy development
- Competitor analysis
- Warranty sales
- Credit application processing
- Customer relationship management
- Closing deals
Timeline
Used Car Sales Consultant
Jolly's Auto Sales
02.2019 - Current
Remodeling Crew Member
Swackhammer's Remodeling Company
05.2015 - 02.2019
No Degree - Real Estate
South Plains College
High School Diploma -
Coronado High School
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