Results-driven National Account Manager with expertise in client relationship building, strategic planning, and revenue generation. Proven ability to drive growth through data-driven decision-making and effective account management.
Work History
National Account Manager
12 Years 7 Months
Altus Commercial Receivables | 01.2014 - Current
Developed and maintained strategic relationships with key national accounts to drive revenue growth.
Executed contract negotiations, ensuring favorable terms aligned with company objectives.
Led cross-functional teams to implement initiatives that improved client satisfaction and retention rates.
Analyzed market trends and customer needs to identify opportunities for product expansion.
Streamlined account management processes, resulting in increased operational efficiency across teams.
Collaborated with marketing to create targeted campaigns tailored for national accounts, boosting engagement metrics.
Headed up the Association Development and created the Partnership program.
Fostered an environment of collaboration and open communication with internal teams to ensure seamless execution of national account initiatives.
Resolved complex problems to positively impact sales and business direction.
Expanded national account portfolio through strategic prospecting and effective sales presentations.
Provided product demonstrations to share features, answer questions and overcome concerns.
Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Sales Training Manager
1 Year
Altus Commercial Receivables | 01.2013 - 01.2014
Developed and implemented comprehensive sales training programs to enhance team performance.
Facilitated workshops focused on product knowledge and sales techniques for diverse teams.
Analyzed training effectiveness through assessments, ensuring continuous improvement in curriculum delivery.
Spearheaded initiatives that increased onboarding efficiency and reduced time-to-competence for new hires.
Leveraged CRM systems to track trainee progress and identify areas for additional support or training needs.
Facilitated sales workshops and seminars, fostering a culture of continuous learning and improvement within the organization.
Evaluated the effectiveness of training programs through regular assessment, making adjustments as needed for optimal results.
Evaluated trainee performance to provide individual coaching, tools and constructive feedback.
Stayed current on industry trends and best practices to continually enhance the quality of sales training offerings.
Created opportunities for mentorship between experienced sales professionals and newer hires, promoting knowledge sharing within the team.
Introduced role-play exercises simulating real-world customer interactions during trainings, improving practical application abilities among participants.
Established clear expectations for performance improvement following completion of each training program or module, holding employees accountable for applying newly acquired skills on the job effectively.
Developed customized training materials tailored to diverse learning styles and needs.
Increased sales team performance by developing and implementing comprehensive training programs.
Sales Training Manager
3 Years
Altus Commercial Receivalbes | 01.2010 - 01.2013
Same as Sales Training Manager for Kenner location.
Primary Sales and CSD
4 Years 1 Month
Altus Commercial Receivables | 12.2005 - 01.2010
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Strengthened communication skills through regular interactions with others.
Proved successful working within tight deadlines and a fast-paced environment.
Education
No Degree - Hotel, Restaurant & Travel Management
California State Polytechnic University, Pomona | Pomona, CA
No Degree - Chemistry, Biology & Mechanical Engineering
California State University, Fullerton | Fullerton, CA
Skills
Goal -oriented
Client relationship management
Sales presentation delivery
Data-driven decisions
Revenue generation
Sales pipeline management
Business retention strategies
Client management
Competitor analysis
Competitor monitoring
Account development
Goal oriented
Timeline
National Account Manager
Altus Commercial Receivables
01.2014 - CurrentRead More
Sales Training Manager
Altus Commercial Receivables
01.2013 - 01.2014Read More
Sales Training Manager
Altus Commercial Receivalbes
01.2010 - 01.2013Read More
Primary Sales and CSD
Altus Commercial Receivables
12.2005 - 01.2010Read More
California State Polytechnic University, Pomona
No Degree from Hotel, Restaurant & Travel Management
Read More
California State University, Fullerton
No Degree from Chemistry, Biology & Mechanical Engineering