Rudy Walter Montalvo
Richmond,USA
Summary
Bilingual professional specializing in English-Spanish interpreting and financial counseling in healthcare. With over 12 years of experience in HIPAA compliance and customer relationship management, led community outreach initiatives that engaged over 350 individuals. Committed to delivering exceptional service and fostering cultural sensitivity.
Overview
25
25
years of professional experience
Work History
Financial Counselor / Senior Intake Clerk
White House Clinics
12.2019 - Current
- Bilingual (English/Spanish) administrator with extensive experience in advising, compliance-based systems, and high-volume client services.
- Delivered financial counseling and benefits navigation (Medicaid, Marketplace, Medicare) while ensuring HIPAA-compliant electronic records.
- Coordinated scheduling, verified eligibility, and streamlined referral workflows across departments to enhance service delivery.
- Exhibited strong communication and organizational leadership to foster service-oriented professionalism.
Hispanic Pastor
Comunidad Cristiana de la Cruz, Richmond First Baptist Church
Richmond, KY
05.2019 - Current
- Preach and teach biblical exposition in Sunday worship services, evening services, and Bible studies.
- Provided pastoral counseling to families, individuals, and couples, fostering spiritual growth and emotional support.
- Conduct baptisms, marriages, and funeral services.
- Led church outreach programs, enhancing community engagement through food pantry, clothing distribution, and various services.
- Facilitated spiritual transformations, leading over 30 souls to Christ.
Personal Vehicle Delivery
United Postal Service
Lexington, USA
10.2019 - 11.2019
- Delivered packages using personal vehicle during 2019 peak season.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Senior Office Associate / Intake Clerk II
Bluegrass Community Health Center
Lexington, USA
01.2017 - 06.2019
Senior Office Associate/ Intake Clerk II
Bluegrass Community Health Center
12.2013 - 08.2016
Credit Department & Payroll Assistance
Stephen Pipe and Steel
06.2010 - 11.2013
- Credit Department: running credit cards, call for collections.
- Assisted with payroll tasks.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Hispanic Pastor
Russell Springs First Baptist Church, Iglesia Caminando con Jesús
Russell Springs, KY
06.2010 - 07.2013
- Established comprehensive Hispanic ministry, focusing on evangelism, visitation, and discipleship to deepen community engagement.
- Engaged community members in faith conversations resulting in 125+ conversions.
- Coordinated community outreach initiatives, including block parties and movie ministry, to foster connections and build relationships within the community.
- Organized Sunday school curriculum and worship services to enhance spiritual education and community involvement.
- Conducted home Bible studies and fellowship programs.
Hispanic Pastor
Eastside Baptist Church
Fort Smith, AR
08.2007 - 05.2010
- Delivered compassionate pastoral care and spiritual guidance, fostering community support among church members.
- Created engaging biblical teaching programs to enhance spiritual growth in Hispanic congregation.
- Organized and led evangelistic outreach initiatives to strengthen community connections and promote church involvement.
Church Planter & Pastor
Christian Family Center, Cottonwood First Southern Baptist Church
Cottonwood, AZ
06.2005 - 07.2007
- Facilitated spiritual growth for over 150 individuals through Gospel sharing and discipleship programs.
- Built sustainable church structure through discipleship and leadership development.
- Planted and established Hispanic ministry, fostering community engagement and spiritual development.
- Preached expository sermons and taught systematic theology.
- Volunteered with local migrant programs through school district and libraries.
Church Planter
Arkansas River Valley Baptist Association
Russellville, AR
12.2000 - 08.2005
- Facilitated spiritual conversions of over 350 individuals.
- Pioneered Hispanic Baptist ministry in Arkansas River Valley region.
- Established Sunday school, worship services, and discipleship programs.
- Provided bilingual community services and pastoral care to enhance spiritual support for diverse populations.
- Coordinated migrant education programs with local schools and libraries to support underserved families.
Education
Master of Theological Studies -
Southwestern Baptist Theological Seminary
Fort Worth, TXBachelor of Military Science -
El Salvador Air Force Academy
01-1988
Bachelor of Theology -
El Salvador Baptist Theological Seminary (Colegio Bautista de Teología de El Salvador)
San Salvador, El Salvador12-1998
Civil Engineering Studies -
Albert Einstein University
El Salvador, Central America01-1985
Skills
- Financial counseling
- HIPAA compliance
- Medical terminology
- Customer relationship management
- Bilingual communication (English/Spanish)
- Translation accuracy and document interpretation
- Outreach strategies
- Organizational leadership
- Problem solving
- Effective communication
- Cultural sensitivity
- Service-oriented professionalism
References
- Dr. Danny Green, Director of Missions, Arkansas River Valley Baptist Association, 801 E. 16th St., Russellville, AR, 72801, (479) 857-1930, brodanny@centurytel.net
- Dr. Bruce Worley, Senior Pastor, Western Heights Baptist Church, 1156 Windwood Ln, Woodway, TX, 76712, (254) 776-2524, bruce@whbcwaco.org
Honors And Recognition
- Kentucky Colonel, Commonwealth of Kentucky, Governor Steven L. Beshear, 01/02/13
- Flight Hours Recognition, El Salvador Air Force, 10/16/93
- Advanced Flying Pilot Recognition, El Salvador Air Force, 12/10/96
- Military Campaign Honor, El Salvador Armed Forces, 06/25/93
- Military Campaign Honor, El Salvador Armed Forces, 05/07/96
Ordination And Licensure
- Ordained Minister, Ola First Baptist Church, Ola, AR, 07/01/02
- Licensed Minister, Ola First Baptist Church, Ola, AR, 06/01/01
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Financial Counselor / Senior Intake Clerk
White House Clinics
12.2019 - Current
Personal Vehicle Delivery
United Postal Service
10.2019 - 11.2019
Hispanic Pastor
Comunidad Cristiana de la Cruz, Richmond First Baptist Church
05.2019 - Current
Senior Office Associate / Intake Clerk II
Bluegrass Community Health Center
01.2017 - 06.2019
Senior Office Associate/ Intake Clerk II
Bluegrass Community Health Center
12.2013 - 08.2016
Credit Department & Payroll Assistance
Stephen Pipe and Steel
06.2010 - 11.2013
Hispanic Pastor
Russell Springs First Baptist Church, Iglesia Caminando con Jesús
06.2010 - 07.2013
Hispanic Pastor
Eastside Baptist Church
08.2007 - 05.2010
Church Planter & Pastor
Christian Family Center, Cottonwood First Southern Baptist Church
06.2005 - 07.2007
Church Planter
Arkansas River Valley Baptist Association
12.2000 - 08.2005
Master of Theological Studies -
Southwestern Baptist Theological Seminary
Bachelor of Military Science -
El Salvador Air Force Academy
Bachelor of Theology -
El Salvador Baptist Theological Seminary (Colegio Bautista de Teología de El Salvador)
Civil Engineering Studies -
Albert Einstein University