Rue Haugh
Madison
Summary
Shift management professional and social work student with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.
Overview
8
8
years of professional experience
Work History
Shift Lead
Colectivo Coffee Roasters
Madison, WI
10.2023 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored new team members on coffee preparation and customer service techniques.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Resolved customer inquiries and complaints, enhancing overall guest satisfaction.
Shift Leader
Barriques Market
Fitchburg, WI
07.2022 - 10.2023
- Supervised daily operations, ensuring team efficiency and adherence to safety protocols.
- Trained new staff on operational procedures and customer service standards.
- Resolved customer complaints promptly, enhancing overall satisfaction and retention.
- Streamlined workflow processes to improve productivity and reduce downtime.
Dance Instructor
Ballet U
Verona, WI
06.2019 - 03.2022
- Developed and implemented structured dance curricula for diverse age groups.
- Facilitated weekly classes, enhancing students' technical skills and performance quality.
- Mentored junior instructors, fostering professional development and teaching effectiveness.
- Collaborated with faculty to enhance program offerings and integrate innovative teaching methods.
- Promoted a positive learning environment that encouraged artistic expression and personal growth among students.
Line Cook
Brix Cider
Mount Horeb, WI
01.2018 - 05.2021
- Prepared and assembled ingredients for menu items, ensuring freshness and quality.
- Operated kitchen equipment efficiently while adhering to safety and sanitation standards.
- Collaborated with team members to streamline food preparation processes and reduce wait times.
- Assisted in training new staff on kitchen procedures and best practices for food handling.
Education
Bachelor of Arts - Social Work
University of Wisconsin, Madison
Madison, WI05-2027
Skills
- Team leadership
- Problem-solving
- Staff education and training
- Safety processes and procedures
- Verbal and written communication
- Organizational skills
- Critical thinking
Timeline
Shift Lead
Colectivo Coffee Roasters
10.2023 - Current
Shift Leader
Barriques Market
07.2022 - 10.2023
Dance Instructor
Ballet U
06.2019 - 03.2022
Line Cook
Brix Cider
01.2018 - 05.2021
Bachelor of Arts - Social Work
University of Wisconsin, Madison