RUKAIA HUSSAIN
Medical Receptionist
5844 Amboy St. Dearborn Heights,MI
Summary
Pre-med student eager to learn, grow and excel in pediatrics. With the skills I possess, and the skills I'll learn in the future, I look to become an exemplary and dedicated pediatric surgical doctor to help patients in need of service, as well as help, make improvements in the medical field in the near future.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Medical Assistant(receptionist)
Care Pediatrics
03.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy
- Managed multi-line phone system and pleasantly greeted patients
- Coordinated patient scheduling
- Organized paperwork such as charts and reports for office and patient needs
- Transcribed phone messages and relayed them to appropriate personnel
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Performed various administrative tasks by filing, copying and faxing documents.
- Maintained current and accurate medical records for patients
- Enhanced office productivity by handling a high volume of callers per day
- Responded to correspondence from insurance companies to verify patient's coverage.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
Bachelor of Science - Biological Sciences And Public Health
Wayne State University
Detroit, MI 05.2019 - Current
Associates in Biological Sciences and high school diploma -
Henry Ford Early College
Dearborn, MI 08.2016 - 05.2019
Skills
Volunteering School Involvement
October 2020- Present
Chinese Cultural Club- Treasurer
- Direct and maintain funding for the organization.
- Assist with organizing events for upcoming weeks/months.
- Discuss topics pertaining to Chinese culture and medicine.
January 2017- March 2019
Karmanos Cancer Institute- Volunteer
- Carried laboratory specimens, results, and charts to appropriate departments.
- Reported patient requests, concerns, and other observations to staff.
- Provided support to patients in need of assistance.
- Prepared patients in the examination room to facilitate treatment.
- Conducted inpatient comfort care rounds to promote patient satisfaction.
- Transported patients and took them to their destination.
October 2024- Present
Children's Hospital of Michigan- Volunteer
- Reported patients requests, concerns, and other observations to staff.
- Reported support to patients and parents in need of assistance.
- Transported patients and parents to their destination.
January 2017- May 2019
National Honors Society- Member
- Raised money and volunteered for multiple organizations.
Phi Theta Kappa- Member
- Raised money for organizations.
- I have met with people in different industries to discuss future paths.
Timeline
Medical Assistant(receptionist)
Care Pediatrics
03.2021 - Current
Bachelor of Science - Biological Sciences And Public Health
Wayne State University
05.2019 - Current
Associates in Biological Sciences and high school diploma -
Henry Ford Early College
08.2016 - 05.2019
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