Rukiya Todd
Milwaukee
Summary
Results-driven Sales Professional with expertise in customer relations and negotiation. Committed to delivering exceptional support and achieving production targets. Developed innovative strategies to enhance customer loyalty and retention, while driving revenue growth. Experienced in training and mentoring associates to foster team success.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Shift Lead
Dollar General
Milwaukee
06.2021 - 06.2022
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Handled cash register transactions accurately while providing excellent customer service.
- Managed inventory levels and organized merchandise on sales floor.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Coordinated cash handling procedures and balanced registers at shift end.
- Collaborated with management to implement promotional displays effectively.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Dietary Aide/Caregiver
Wright House senior living
Mequon
01.2021 - 03.2021
- Prepared nutritious meals following dietary guidelines for residents.
- Assisted in serving meals in a timely and organized manner.
- Supported residents during mealtime, ensuring comfort and satisfaction.
- Engaged with residents to provide positive and enriching experiences.
- Assisted clients with daily living activities and personal care tasks.
- Provided companionship to enhance emotional well-being of clients.
- Maintained a clean and safe environment in client homes or facilities.
Sales Associate
Victorias Secret
Milwaukee
08.2020 - 09.2020
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Engaged customers to understand their needs and preferences.
- Processed sales transactions accurately and efficiently.
- Developed key customer relationships to increase sales.
- Managed inventory levels to ensure product availability.
- Participated in promotional events to boost product visibility.
- Collaborated with team members to maintain store presentation standards.
Education
Bachelor of Science - Nursing
Bryant & Stratton College
Wauwatosa, WI 09.2026 - 05.2028
High school diploma -
Alexander Hamilton Senior High School
Milwaukee, WISkills
- Team leadership
- Effective communication
- Customer service
- Negotiation
- Budgeting
- Patient care
- Dependable and responsible
Certification
Caregiver Certification
Assessments
- Sales: Influence & Negotiation Completed
- 2020-05
- Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
- Full results: Completed
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Bachelor of Science - Nursing
Bryant & Stratton College
09.2026 - 05.2028
Shift Lead
Dollar General
06.2021 - 06.2022
Dietary Aide/Caregiver
Wright House senior living
01.2021 - 03.2021
Sales Associate
Victorias Secret
08.2020 - 09.2020
High school diploma -
Alexander Hamilton Senior High School