Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

RUMANA YESMIN

Queens,NY

Summary

Phlebotomist technician with several years of experience in patient-focused services with comprehensive experience in high-volume output labs handling live-patient samples, calibrating laboratory equipment and maintaining spaces. Meticulous, detailed and accurate with strong follow-through and administrative skills. Professional and composed decision-maker resourceful in perceiving and resolving problems in fast-paced, unpredictable and stressful environments. Strong communicator when interfacing seamlessly with patients, doctors and medical staff. Certified EKG Technician with experience working in a fast-paced healthcare environment for five years. Passionate and driven to ensure patients feel comfortable before procedures and during their various tests.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Phlebotomist Technician

ZWH Medical Care PC
Queens, NY
01.2024 - Current
  • Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing.
  • Maintained records of patient information, test results and lab activities in accordance with established protocols.
  • Assisted physicians and nurses with various procedures related to phlebotomy.
  • Prepared collection containers, needles and other supplies needed for specimen collection.
  • Verified patient identification prior to collecting specimens.
  • Labeled collected specimens accurately according to protocol.
  • Ensured that the proper amount of blood was drawn from each patient by using appropriate techniques and equipment.
  • Processed specimens according to laboratory guidelines including centrifugation, aliquoting, freezing and packing as required.
  • Provided instruction to patients regarding the collection process, safety precautions and post-collection care instructions.
  • Followed universal precautions when handling blood samples at all times.
  • Maintained cleanliness of work area including decontamination of surfaces between patient visits per infection control policies and procedures.
  • Monitored inventory levels of supplies used in phlebotomy processes; ordered additional materials as needed.
  • Scheduled appointments for patients requiring routine or specialized lab tests.
  • Labeled blood vitals with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
  • Identified patients using proper procedures prior to specimen collection.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Scheduled appointments and managed patient flow to minimize wait times.
  • Entered patient information and test orders into computer systems accurately.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Conducted patient interviews and verified medical records to confirm test requisitions.
  • Input medical and insurance information into database for inclusion in patient records.
  • Reviewing patient charts and medical records to identify services rendered and translate them into billing codes
  • Submitting claims to insurance providers and following up with them to ensure timely payment
  • Resolving any billing discrepancies or denied claims
  • Verifying patient information and insurance coverage
  • Communicating with patients and doctors about billing issues
  • Helping physicians diagnose and treat heart conditions by performing electrocardiogram (EKG) procedures.
  • Monitoring electrical activity of the heart.
  • Performing stress tests.
  • Analyzing results of EKG tests.
  • Setting up and maintaining EKG equipment.
  • Attaching electrodes to the patient's chest, limbs, and sometimes the abdomen.
  • Operating the EKG machine to obtain accurate readings.
  • Educating patients about the testing procedures.
  • Preparing patients for Holter monitoring (a type of ambulatory EKG device).
  • Processing data from medical coders and maintaining records
  • Ensuring accuracy, completeness, and compliance of all billing activities
  • Maintain meticulous records of medical costs, adjustments, co-payments, and other billing details.
  • Assess the necessity of a medical procedure and approve or deny insurance coverage.
  • Other duties include posting charges, submitting billing data to insurance providers, processing claims, and resolving denial instances

Education

Master of Arts - Social Sciences

National University
Gazipur, Bangladesh
06-2013

Bachelor of Arts - Social Science

National University
Gazipur, Bangladesh
06-2011

Skills

  • Blood collection
  • Sanitation and sterilization
  • Quality control guidelines
  • Specimen labeling
  • Specimen labeling procedures
  • Venipuncture
  • Front Desk Medical office administration
  • ECG rhythm interpretation
  • Cardiovascular testing
  • Cardiac sonography
  • Echocardiogram administration
  • Medical billing and coding
  • Clinical and administrative support
  • EKG administration
  • STD counseling
  • Vital sign monitors
  • Patient-focused care
  • Physician support
  • Specimens collection and processing
  • Insurance claims processing
  • Payment posting
  • Medical claims submission
  • Insurance collections
  • Medical billing technology

Certification

  • Certified Phlebotomy Technician
  • EKG Technician Certification
  • Clinical Medical Assistant Certification
  • Patient Care Technician Certification

Languages

English
Professional
Bengali
Professional
Hindi
Professional
Urdu
Professional

Timeline

Phlebotomist Technician

ZWH Medical Care PC
01.2024 - Current
  • Certified Phlebotomy Technician
  • EKG Technician Certification
  • Clinical Medical Assistant Certification
  • Patient Care Technician Certification

Master of Arts - Social Sciences

National University

Bachelor of Arts - Social Science

National University
RUMANA YESMIN