Customer-focused professional with extensive experience in sales, retail, leadership, and customer service. Proven ability to build relationships, manage daily operations, lead teams, and deliver exceptional service in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Cashier
Walgreens
05.2025 - Current
Provide outstanding customer service and accurate checkout transactions.
Handle cash, card, and digital payments while maintaining drawer accuracy.
Assist customers with merchandise and store policies.
Stock shelves and maintain a clean sales floor.
Sales Manager
Oak Motors
05.2019 - 03.2025
Managed daily dealership operations.
Worked vehicle deals balancing profitability and customer budgets.
Built lasting customer relationships and resolved concerns.
Supported and coached the sales team to meet performance goals.
Shift Manager
Arby's
09.2016 - 11.2019
Led shifts, managed crew members, maintained labor and inventory, handled deposits, and delivered excellent customer service.
Education
High School Diploma - undefined
South Eastern High School
Skills
Assisted customers with inquiries and provided solutions to enhance satisfaction
Processed cash transactions accurately and efficiently to support daily operations
Supported sales initiatives through product knowledge and customer engagement
Collaborated with team members to achieve collective goals and improve performance
Executed retail operations smoothly to maintain store standards
Resolved customer conflicts effectively to maintain relationships
Organized tasks and prioritized responsibilities to optimize time management