Run Feng Wu
Elk Grove
Summary
Talented restaurant team members with a strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking, and dining room management.
Overview
3
3
years of professional experience
Work History
FOH Team Member
La Bou
09.2023 - 01.2024
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
Assistant Manager
Sit Lo Saigon
07.2021 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
BBA - Management Information Systems
California State University - Sacramento
Sacramento, CA05.2025
High School Diploma -
Franklin High School
Elk Grove, CA06.2021
Skills
- Order Taking
- Cleanliness
- Salesmanship
- Phone Etiquette
- Money Handling
- Training and mentoring
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
FOH Team Member
La Bou
09.2023 - 01.2024
Assistant Manager
Sit Lo Saigon
07.2021 - 08.2022
BBA - Management Information Systems
California State University - Sacramento
High School Diploma -
Franklin High School
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