Rupa Ramanathan
San Francisco,CA
Summary
Dynamic healthcare operations leader with a proven track record in designing innovative workflows and collaborating effectively with clinical teams to enhance operational excellence in complex care delivery settings. Expertise in translating strategic priorities into scalable processes that significantly improve outcomes, boost efficiency, and elevate the patient experience. Committed to fostering a culture of continuous improvement and leveraging data-driven insights to optimize healthcare delivery. Passionate about driving initiatives that align operational goals with exceptional patient care.
Overview
5
5
years of professional experience
Work History
Administrative Officer – Anesthesiology
Veterans Affairs Palo Alto Healthcare System
Palo Alto, CA
01.2024 - Current
- Partner with clinical directors and market leaders to translate national priorities into local workflows and operational practices.
- Design and improve care coordination workflows across physicians, trainees, and administrative staff.
- Lead structured performance reviews using operational and workforce data to identify gaps and implement solutions.
- Run daily huddles and weekly operational reviews to maintain alignment, accountability, and metric visibility.
- Oversee onboarding programs and training systems to ensure consistent operational quality across teams.
Administrative Officer – Audiology Speech Pathology
Veteran Affairs Palo Alto Healthcare System
Palo Alto, CA
01.2022 - 01.2024
- Designed and implemented workflow redesigns that improved access, reduced inefficiencies, and enhanced care coordination.
- Managed department-wide budget processes, staffing models, and operational reporting.
- Collaborated with clinical leaders to identify operational barriers and implement scalable improvements across clinics.
Program Specialist – Women’s Health Center
Veteran Affairs Palo Alto Healthcare System
Palo Alto, CA
01.2021 - 01.2022
- Led engagement and outreach programs that improved participation and care continuity among women veterans.
- Developed performance dashboards to track clinic operations, scheduling, and patient flow.
- Implemented feedback loops between clinical teams and leadership to improve service quality.
Education
Master of Public Health (MPH) -
Central Michigan University
08-2024
Bachelor of Science - Public Health
Eastern Michigan University
04-2018
Skills
- Healthcare Operations
- Program & Workflow Design
- Clinical Partnership
- Process Improvement
- Data Analysis & Root Cause Work
- Cross-Functional Leadership
Languages
Tamil
Native or Bilingual
Hindi
Limited Working
Timeline
Administrative Officer – Anesthesiology
Veterans Affairs Palo Alto Healthcare System
01.2024 - Current
Administrative Officer – Audiology Speech Pathology
Veteran Affairs Palo Alto Healthcare System
01.2022 - 01.2024
Program Specialist – Women’s Health Center
Veteran Affairs Palo Alto Healthcare System
01.2021 - 01.2022
Bachelor of Science - Public Health
Eastern Michigan University
Master of Public Health (MPH) -
Central Michigan University