Ruslana Sikalska
Summary
Dynamic open deck Truck Dispatcher with proven expertise at Trans Cargo Lines, Inc, and VIB Express, Inc. excelling in freight rate negotiation and strong communication skills. Successfully optimized delivery routes, enhancing efficiency and customer satisfaction. Adept at managing real-time logistics challenges, ensuring timely pickups and deliveries while maintaining regulatory compliance and fostering client relationships.
Overview
3
3
years of professional experience
Work History
Truck Dispatcher
Trans Cargo Lines, Inc
11.2022 - 06.2025
- Coordinated daily schedules for drivers, optimizing routes to enhance delivery efficiency.
- Monitored freight movements, ensuring timely pickups and deliveries while addressing delays proactively.
- Communicated with drivers to provide real-time updates and resolve issues during transportation.
- Developed strong relationships with clients, enhancing customer satisfaction through effective communication and support.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
Truck Dispatcher
VIB Express, Inc
07.2022 - 06.2025
- Coordinated daily schedules for drivers, optimizing routes to enhance delivery efficiency.
- Monitored freight movements, ensuring timely pickups and deliveries while addressing delays proactively.
- Communicated with drivers to provide real-time updates and resolve issues during transportation.
- Developed strong relationships with clients, enhancing customer satisfaction through effective communication and support.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
Education
Law
National University "Odesa Law Academy"
01-2022
Psychology
National University "Odesa Law Academy"
01-2022
Skills
- Trucking dispatching
- Strong communication skills
- Freight rate negotiation
- Stress tolerance
- Regulatory compliance
- Effective decision making
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Polish
Limited Working
Timeline
Truck Dispatcher
Trans Cargo Lines, Inc
11.2022 - 06.2025
Truck Dispatcher
VIB Express, Inc
07.2022 - 06.2025
Law
National University "Odesa Law Academy"
Psychology
National University "Odesa Law Academy"
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