Russel Hanson
Flagstaff,AZ
Summary
Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Home Depot
Flagstaff, Arizona
11.2022 - 06.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Assistant
H13kustoms
Phoenix, AZ
06.2019 - 07.2022
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Answered incoming calls and recorded accurate messages.
- I worked anywhere and anyway i was needed including picking up parts/paint and dropping off finished parts
Education
Bachelor of Science - University Studies
Northern Arizona University
Flagstaff, AZ05-2024
High School Diploma -
Cactus Shadows High School
Cave Creek, AZ05-2019
Skills
- Complaint Resolution
- Product Knowledge
- Positive and Professional
- Retail Sales Customer Service
- Problem Resolution
- Problem-Solving Abilities
Languages
Spanish
Professional
References
References available upon request.
Timeline
Customer Service Representative
Home Depot
11.2022 - 06.2023
Assistant
H13kustoms
06.2019 - 07.2022
Bachelor of Science - University Studies
Northern Arizona University
High School Diploma -
Cactus Shadows High School
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