Summary
Overview
Work History
Education
Skills
Timeline
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Russell Allen

Woodway

Summary

Professional with deep expertise and readiness for tasks and duties that arise. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

25
25
years of professional experience

Work History

Owner

Flex Sport Pools
08.2024 - Current
  • Product Development/Structural Design of Pre Fabricated Pools
  • Relationship building in order to promote repeat business
  • Marketing and Sales enlisting an array of resources
  • Quality Control ensuring all products meet Flex Sport standards and exceed customer expectations
  • Receive orders and communicate timelines
  • Coordinate completion and delivery dates through continued communication with clients
  • Work with municipalities/permitting offices when needed at the request of Flex Sport Dealers across the United States

Owner

Lazy Days Pool and Spa
03.2019 - 05.2024
  • Managed day-to-day business operations in a Swimming Pool and Hot Tub Sales retail store
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service
  • Managed financial aspects of the business, including budgeting, financial reporting
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers
  • Established foundational processes for business operations
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace

Lead Project Specialist

A+ Merchandising
08.2013 - 08.2019
  • Performed new store set-ups as well as retrofits for Ace Hardware locations in multiple states
  • Managed multiple projects simultaneously, ensuring timely completion and accepting nothing less than complete client satisfaction
  • Established clear lines of communication between all parties involved in projects including the Client, all teams involved and vendors/distributors
  • Enlisted methods in the projects for which I was accountable that became protocol for the industry
  • Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases all the way to project completions


Store Manager

Keith Ace Hardware
07.2000 - 08.2013
  • Set-up, staffed and managed Ace Hardware Locations
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise

Education

Groesbeck High School
Groesbeck, TX

Skills

  • Customer relations
  • Documentation management
  • Multitasking and organization
  • Small business operations
  • Relationship building
  • Training and mentoring

Timeline

Owner

Flex Sport Pools
08.2024 - Current

Owner

Lazy Days Pool and Spa
03.2019 - 05.2024

Lead Project Specialist

A+ Merchandising
08.2013 - 08.2019

Store Manager

Keith Ace Hardware
07.2000 - 08.2013

Groesbeck High School

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Russell Allen