Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Russell Fidler

Tampa,Florida

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

4
4
years of professional experience

Work History

Server

Del Frisco's Double Eagle
Tampa, Florida
03.2025 - Current
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Set up tables in between patrons to reduce wait times.
  • Provided excellent customer service to ensure satisfaction.

Server

Bonefish Grill
Tampa, Florida
02.2024 - Current
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Stayed informed about daily specials, new menu items, promotions.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Explained menu items, describing ingredients and cooking methods upon request.

Beertender

Lowry Parcade
Tampa, Florida
05.2023 - 11.2023
  • Adhering to all applicable laws related to serving alcoholic beverages including state liquor laws.
  • Poured wine, beer and cocktails for patrons.
  • Maintained knowledge of bar and menu options to prepare drinks and make recommendations.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Handling multiple tasks simultaneously while maintaining attention to detail.

Server

Outback Steakhouse
Tampa, Florida
08.2021 - 04.2023
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Stayed informed about daily specials, new menu items, promotions.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Presented menus and answered questions regarding items.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

Associate of Science - Cyber Security

Western Governors University
Salt Lake City, UT
05-2028

Bachelor of Science - Environmental Science

Hillsborough Community College
Tampa, FL
05-2023

Skills

  • Team member support
  • Daily specials memorization
  • Effective customer upselling
  • Wine pairing
  • Team collaboration
  • Dining crew workflow optimization
  • Price memorization
  • Point of sale (POS) system operations
  • Dining customer service
  • Task prioritization
  • Safe food handling
  • Memory retention

Affiliations

  • Musician
  • Rock Climber
  • Tennis Player

References

References available upon request.

Timeline

Server

Del Frisco's Double Eagle
03.2025 - Current

Server

Bonefish Grill
02.2024 - Current

Beertender

Lowry Parcade
05.2023 - 11.2023

Server

Outback Steakhouse
08.2021 - 04.2023

Associate of Science - Cyber Security

Western Governors University

Bachelor of Science - Environmental Science

Hillsborough Community College

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