Dedicated professional with experience in customer service and teamwork. Known for problem-solving skills and a commitment to maintaining high service standards, contributing to improved customer satisfaction and operational efficiency.
Work History
Sales Associate
4 Months
LA Fitness | 01.2026 - 05.2026
Assisted members with fitness inquiries and provided information on services offered.
Engaged customers through active listening to understand their fitness goals.
Demonstrated gym equipment usage to ensure safe and effective workouts for members.
Maintained cleanliness and organization of workout areas to enhance member experience.
Collaborated with team members to achieve daily operational targets and enhance service delivery.
Server
7 Months
Coa De Jima | 01.2025 - 08.2025
Provided exceptional customer service to enhance dining experience and foster guest satisfaction.
Took and processed orders accurately, utilizing POS system for efficient transactions.
Coordinated with kitchen staff to ensure timely food preparation and delivery.
Assisted in maintaining cleanliness and organization of dining area to meet health standards.
Server
3 Years 5 Months
Barbacoa | 03.2021 - 08.2024
Delivered exceptional customer service to enhance dining experience and foster guest loyalty.
Collaborated with kitchen staff to ensure timely and accurate food preparation and presentation.
Managed multiple tables efficiently, prioritizing tasks to maintain service flow during peak hours.
Trained new servers on menu offerings, service standards, and operational procedures for consistency.
Implemented wine pairings and upselling techniques to enhance guest experience and increase sales opportunities.