Russell Hacker
Ardmore,OK
Summary
Experienced professional in consultative sales, customer loyalty, and retail store management. Proactive and reliable with a background in sales and progressive leadership roles. Skilled manager adept at coaching staff towards advancement with an enthusiastic and supportive approach. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage marketing expertise to strengthen revenue streams. Professional leader with a proven ability to drive team success, adapt to changing needs, and focus on collaboration, communication, and achieving results. Strong background in team leadership and management, successfully leading diverse teams through effective communication and strategic planning while excelling in conflict resolution and performance optimization.
Overview
9
9
years of professional experience
Work History
Purchasing Agent
Circulus Holdings
Ardmore, OK
01.2025 - Current
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Conducted research, identifying potential vendors and better pricing options.
- Searched for hard-to-find items and found high-quality, reliable vendors.
- Maintained documentation for all purchases.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Enhanced company reputation by enforcing ethical sourcing standards.
- Implemented new inventory management system to reduce excess stock and minimize waste.
- Optimized inventory levels by implementing demand forecasting techniques to minimize stockouts or excess inventory situations.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Reduced lead times by implementing strategic inventory management practices.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Maintained complete documentation and records of all purchasing activities.
Account Manager
Fisher59
Ardmore, OK
11.2016 - 10.2024
- Tracked and analyzed key quantitative metrics and business trends to support company sales function
- Provided feedback gathered through field activity to executive leadership, helping inform future of strategy
- Managed customer accounts and customer relationships
- Traveled for in-person meetings with customers and partners, developing key relationships
- Monitored customer preferences to determine focus of sales efforts
- Building professional relationships while presenting professional sales presentations using sales data and sales sheets
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided training and guidance to new Account Managers.
- Negotiated contracts with clients to maximize profitability.
- Analyzed client data and identified opportunities for growth.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Solicited feedback from customers on their experience with products or services.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Acted as main point of contact in matters relating to client concerns and needs.
Education
Business
South Plains College
Levelland, TXSkills
- Sales Expertise
- Verbal and Written Communication
- Account and Territory Management
- Business Development and Planning
- Client relationship management
- Customer relationship management (CRM)
- Staff management
- Documentation and reporting
- Order processing
- Teamwork and collaboration
- Supplier auditing
- Performance evaluations
- Training and mentoring
- Team leadership
- Friendly and positive
- Team leadership and coaching
- Inventory management
- Shift scheduling
- Employee training
- Recruitment and hiring
- Goals and performance
- Team building and leadership
- Team motivation
- Recruiting and hiring
- Operations management
- Leadership development
- Policies and procedures
- Staff supervision
- Employee scheduling
- Work Planning and Prioritization
- Opening and closing procedures
- Relationship building and management
- Operations
- Team development
Timeline
Purchasing Agent
Circulus Holdings
01.2025 - Current
Account Manager
Fisher59
11.2016 - 10.2024
Business
South Plains College