Russell Jumper

• Supervised daily store operations and maintained high customer service standards.
• Trained and mentored new employees in store procedures and policies.
• Managed inventory levels and ensured product availability on shelves.
• Implemented merchandising strategies to enhance product visibility and appeal.
• Conducted regular staff meetings to communicate updates and address concerns.
• Monitored sales trends and adjusted stock levels to meet customer demand.
• Enforced safety protocols to create a secure shopping environment for customers.
• Collaborated with vendors to ensure timely delivery of products and supplies.
• Managed all aspects of store operations including staffing schedules, budgeting.
• Resolved customer service issues to ensure customer satisfaction.
• Hired, trained, and evaluated personnel; addressed employee concerns and grievances.
• Maximized profits by controlling costs and managing budgets effectively.
• Kept track of staff attendance records and updated payroll information accordingly.
• Provided feedback on performance of staff members through regular appraisals.
• Ensured compliance with health and safety regulations in the workplace.

In addition to the duties below I have Supported ReGrand Openings at stores 72, 20 and 49. I have supported standards walks such as at stores 65 and 83. I was also on special assignment as a center store field specialist where I aided in setting store 83 up for a standards walk and helped support as well as coach/train store teams.

• Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
• Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
• Coached employees to help each reach true potential and expand skill sets.
• Coordinated restocks to keep retail displays organized and full for customers.
• Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
• Scheduled staff to assign employee shifts according to departmental and business needs.
• Kept store properly maintained to specific corporate standards.
• Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
• Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
• Increased sales by optimizing in-store promotional strategies.

• Promoted from dairy lead.
• Drove consistent grocery sales with effective merchandising and promotions implementation.
• Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
• Distributed daily tasks to appropriate employees and checked to ensure all duties were completed within expected time frames.
• Delivered expert customer service to all store patrons and assisted with locating desired items.
• Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
• Analyzed store's inventory and ordered merchandise and products to keep stock level.
• Lead by example and took responsibility for all actions drive culture of performance excellence.
• Trained, managed and motivated employees to promote professional skill development.
• Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
• Maintained and organized store displays to enhance product visibility and expedite product location activities.
• Monitored work environment for safety, cleanliness and organization throughout shift.
• Reviewed current planograms and end cap placements to properly merchandise items.
• Verified invoices against delivered merchandise to check shipment accuracy.

• Promoted from frozen lead.
• Addressed customer questions and explained key information about newly stocked dairy offerings.
• Sanitized work areas within dairy department, performing general housekeeping and refuse removal duties.
• Pulled out of date products from shelves and cases, disposing of items in proper bins.
• Confirmed pricing accuracy and checked all department signage, maintaining correct sale prices
• Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
• Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
• Stocked and rotated products, supplies and paper goods to optimize freshness.
• Received incoming product deliveries and relocated to storage shelves, coolers or bins.

• Promoted from clerk.
• Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
• Maintained safe, organized store by keeping aisles free of merchandise and boxes.
• Identified appropriate solutions to minimize issues and quickly solve problems.
• Researched out-of-stock items to find additional inventory in other store locations.
• Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
• Responded to customer inquiries and delivered appropriate information after carefully researching issues.
• Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.

• Cleaned shelves and restocked with new inventory when products stock ran low.
• Helped customers complete purchases, including processing payments and bagging items.
• Assisted customers by carrying packages and bags and securing purchases in vehicles.
• Followed all food safety and health code standards.
• Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
• Moved merchandise to departments using equipment such as hand trucks.
• Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
• Operated different grocery store equipment, including balers, power jacks and slicing machines.
• Maintained and organized store displays to enhance product visibility and expedite product location activities.
• Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
• Managed cash register operations using POS system, including processing sales and returns.