Russell Slaughter
Driver. Cve Shift Supervisor.
Burlington,WI
Summary
Accomplished professional with a proven track record at Dollar General Store, excelling in customer service and problem-solving. Leveraged time management and GPS navigation skills to enhance operational efficiency and drive sales. Successfully trained and mentored teams, boosting performance by 20%. Recognized for maintaining a clean driving record and ensuring safety compliance.
Overview
2027
2027
years of professional experience
Work History
Shift Leader
Dollar General Store
12.2021 - 08.2026
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members on customer service standards and operational processes.
- Managed inventory levels, conducting regular stock checks to maintain product availability.
- Implemented merchandising strategies to enhance product visibility and drive sales performance.
- Resolved customer inquiries and complaints, ensuring positive shopping experiences and loyalty.
- Coordinated shift schedules, optimizing staff coverage for peak traffic periods.
- Conducted cash handling procedures, maintaining accuracy in register transactions and deposits.
- Collaborated with management to identify process improvements that increased operational efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
Shift Supervisor
CVS Pharmacy
2006 - 2015
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored team members, resulting in improved performance and teamwork.
- Managed inventory levels, coordinating stock replenishment to meet sales targets.
- Implemented workflow improvements to enhance efficiency in customer service processes.
Driver
Arrow Message Service
01.1983 - 2011
- Operated company vehicles following safety regulations and traffic laws.
- Delivered messages and packages efficiently across designated routes.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Ensured vehicle cleanliness and performed routine maintenance checks.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
High School Diploma -
Lake County College
Grayslake, IL03-1997
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Problem-solving
Safe driving practices
Punctual and reliable
City and non-city driving
GPS and route planning
Punctuality
Loading and unloading
Safety protocols
Navigational systems and GPS
Timeline
Shift Leader
Dollar General Store
12.2021 - 08.2026
Driver
Arrow Message Service
01.1983 - 2011
Shift Supervisor
CVS Pharmacy
2006 - 2015
High School Diploma -
Lake County College