Russell Strempler
106 Banks Street ,MS
Summary
Dynamic Assistant Manager with a proven track record at Cinemark, excelling in customer service and team leadership. Enhanced patron experiences through effective upselling and streamlined operations, resulting in improved customer satisfaction. Skilled in money handling and conflict resolution, fostering a collaborative environment that drives results.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Cinemark
- Assisted patrons with food and beverage selection to enhance overall theater experience.
- Operated cash register efficiently, ensuring accurate transactions and handling of cash.
- Maintained cleanliness of concession area, adhering to health and safety standards.
- Delivered prompt service during peak hours to optimize customer satisfaction.
- Collaborated with team members to streamline concession workflows for improved efficiency.
- Educated customers on menu items, promoting new offerings and upselling products effectively.
- Monitored inventory levels, assisting in restocking supplies as needed for optimal operations.
Concessions Worker/usher
Legacy Theater
12.2023 - Current
- Assisted patrons with food and beverage selection to enhance overall theater experience.
- Operated cash register efficiently, ensuring accurate transactions and handling of cash.
- Maintained cleanliness of concession area, adhering to health and safety standards.
- Delivered prompt service during peak hours to optimize customer satisfaction.
- Collaborated with team members to streamline concession workflows for improved efficiency.
- Educated customers on menu items, promoting new offerings and upselling products effectively.
- Monitored inventory levels, assisting in restocking supplies as needed for optimal operations.
Education
High School Diploma -
Ocean Springs Highschool
Ocean Springs, MS05-2016
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Problem-solving
Customer relations
Staff training and development
Staff supervision
Task delegation
Staff management
Workload management
Conflict resolution
Retail operations
Timeline
Concessions Worker/usher
Legacy Theater
12.2023 - Current
Assistant Manager
Cinemark
High School Diploma -
Ocean Springs Highschool