Russell Thornhill
Porterville,CA
Summary
Engaged and reliable crematory operator with a focus on quality control and safety compliance. Known for excellent communication, capable of managing multiple tasks while ensuring compassionate assistance for grieving families.
Experienced with handling crowd control and ensuring safety in various settings. Utilizes strong communication and conflict resolution skills to maintain order and diffuse challenging situations. Knowledge of security protocols and emergency procedures ensures secure environment.
Watchful Bouncer with 2 years of experience monitoring patrons, checking IDs and dealing with unruly situations and people. Versatile and straight-forward individual committed to providing safe, enjoyable environment to guests. Skillful in administering crowd control and professionally diffusing altercations.
Security professional with proven track record in creating safe environments and managing high-stress situations. Known for effective conflict resolution, team collaboration, and adaptability to changing circumstances. Skilled in communication and physical security measures, valued for reliability and professionalism.
Overview
8
8
years of professional experience
Work History
Crematory Operator
Chapel of the Light Funeral Chapel
Fresno, CA
12.2021 - Current
- Operated crematory equipment following safety protocols to ensure compliance with industry regulations.
- Maintained inventory of cremation supplies, optimizing resource allocation and minimizing waste.
- Assisted families in navigating the cremation process, providing compassionate support during difficult times.
- Conducted routine maintenance on crematory machinery, ensuring operational efficiency and reliability.
- Performed quality control checks on cremated remains before release to families or funeral homes, ensuring accuracy and consistency in final products delivered.
Funeral Home Assistant
Hadley Marcom Funeral Home
Visalia, CA
08.2021 - 12.2021
- Assisted with preparing deceased individuals for viewings and ceremonies, ensuring respectful presentation.
- Coordinated logistics for funeral services, including transportation and setup of venues.
- Supported families in selecting caskets and urns, providing compassionate guidance during difficult times.
- Maintained cleanliness and organization of funeral home facilities to create a welcoming environment.
- Handled sensitive personal belongings of deceased individuals with care while preparing for funeral services.
- Drove company vehicles to transport remains or families to services.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
Venue Security
Tylers Security Team
Paso Robles, CA
03.2019 - 08.2021
- Contributed to venue security by identifying counterfeit tickets and reporting suspicious behavior.
- Supported venue security efforts by verifying identification when necessary for age-restricted events.
- Increased overall venue security by conducting thorough bag checks and enforcing strict age restrictions at the door.
- Improved venue security by conducting thorough entrance checks and efficiently managing access control.
- Collaborated with security personnel to ensure the safety and well-being of all guests in the venue.
Funeral Home Assistant
Salser and Dillard Funeral Home
Visalia, CA
12.2020 - 03.2021
- Supported staff in daily operations, contributing to a smooth workflow during services.
- Organized and maintained inventory of supplies, ensuring availability for funeral services.
- Ensured compliance with state regulations by properly handling human remains during transportation or preparation procedures.
- Participated in ongoing training opportunities to stay current on industry standards and best practices.
- Supported funeral directors in daily tasks such as scheduling services, managing paperwork, and coordinating logistics.
- Maintained a clean and organized facility, creating a comfortable environment for grieving families and guests.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
Security
Harleys Tavern
Porterville, CA
06.2018 - 09.2020
- Enforced crowd control measures during events to maintain order and security.
- Collaborated with security team to assess risks and develop response strategies.
- Responded effectively to conflicts, de-escalating situations through communication.
- Conducted regular inspections of premises to identify potential hazards or issues.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Ejected unruly patrons from premises.
Crematory Operator
Porterville Funeral And Cremation
Porterville, CA
04.2018 - 06.2019
- Implemented quality control measures to uphold standards of service and cremation integrity.
- Collaborated with funeral directors to coordinate logistics for memorial services and cremation ceremonies effectively.
- Balanced multiple responsibilities simultaneously while maintaining a strong attention to detail in all aspects of daily tasks.
- Ensured accurate record-keeping for all cremations, contributing to streamlined operations and regulatory compliance.
- Managed inventory of supplies, ensuring adequate stock levels for seamless operations and timely restocking when necessary.
- Supervised safe operation of crematory equipment and adjacent facilities.
- Processed and packaged cremated remains with care.
- Adjusted controls on crematory equipment, performing minor maintenance as needed.
Education
High School Diploma -
Porterville High School
Porterville, CA06-2010
Skills
- Grief support
- Health and safety
- Confidentiality handling
- Cremation processes
- Problem-solving
- Time management
- Multitasking Abilities
- Excellent communication
- Team collaboration
- Physical fitness
- Record keeping
- Emergency response
- Crowd control
- Physical strength
- Patience and tolerance
- De-escalation techniques
- Body language reading
- Outstanding people skills
Timeline
Crematory Operator
Chapel of the Light Funeral Chapel
12.2021 - Current
Funeral Home Assistant
Hadley Marcom Funeral Home
08.2021 - 12.2021
Funeral Home Assistant
Salser and Dillard Funeral Home
12.2020 - 03.2021
Venue Security
Tylers Security Team
03.2019 - 08.2021
Security
Harleys Tavern
06.2018 - 09.2020
Crematory Operator
Porterville Funeral And Cremation
04.2018 - 06.2019
High School Diploma -
Porterville High School