Summary
Overview
Work History
Education
Timeline
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Parker Webb

Denton,TX

Summary

Dynamic leader with a proven track record at SRS Distribution, enhancing operational efficiency and customer satisfaction. Excelled in team coaching, conflict resolution, and strategic improvements, driving notable advancements. Skilled in Microsoft Office and distinguished by exceptional communication abilities. Spearheaded initiatives that significantly contributed to branch success, embodying reliability and a strong work ethic.

Overview

9
9
years of professional experience

Work History

Assistant Branch Manager

SRS Distribution
Englewood, CO
10.2022 - Current
  • Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
  • Resolved customer issues effectively in order to maintain strong customer relationships.
  • Conducted performance reviews, monitored employee goals, and provided feedback and coaching as necessary.
  • Oversaw the daily invoicing process for deliveries.
  • Monitored daily operations of the branch including sales, customer service, inventory control.
  • Identified opportunities for improvement within the branch environment and implemented solutions accordingly.
  • Monitored daily operations and supported Branch Manager in necessary duties.

Manager in Training

SRS Distribution
Englewood, CO
08.2021 - 10.2022
  • Provided coaching and mentoring to team members on a regular basis.
  • Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
  • Trained new hires on company policies and procedures.
  • Established objectives for individual departments and monitored their progress towards achievement of those goals.
  • Maintained accurate records of employee attendance, performance reviews, disciplinary actions.
  • Analyzed data to identify areas of improvement in processes, systems, and procedures.

Inside Sales

Southern Shingles
Aubrey, TX
07.2020 - 07.2021
  • Selected to participate in Aquisition Team
  • Completed Talent From Within training
  • Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
  • Transported, loaded, unloaded and stacked materials.
  • Responded to customer requests for unavailable products and suggested other suitable options.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Processed daily inventory receipts and quantities of supplies.

Yard Crew Member

McCoy's Building Supply
Bryan, TX
06.2019 - 05.2020
  • Assisted approximately 30 customers each day with materials questions.
  • Initiated friendly conversation with each customer to determine the level of assistance required.
  • Recorded accurate unit quantities and entered data into an inventory database to facilitate records maintenance.
  • Followed customer instructions about the placement of items and special considerations for handling.
  • Recorded accurate unit quantities and entered data into an inventory database to facilitate records maintenance.
  • Knowledge of commonly used building materials and practices.

Warehouse Associate

Reynolds and Reynolds
College Station, TX
01.2017 - 12.2017
  • Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
  • Methodically picked, packed and labeled merchandise to prepare for shipment.
  • Accurately recorded inventory levels to support completion of order requests and audits.
  • Answered incoming phone calls from customers regarding their shipments.

Pro Shop Attendant

Lake Park Golf Course
Lewisville, TX
10.2015 - 08.2016
  • Maximized customer satisfaction by assisting customers with completing purchases, setting tee times, and addressing pace of play.
  • Processed transactions with register to total sales, collect payments and print receipts.
  • Monitored facility premises for security concerns and notified supervisor or authorities of major issues.
  • Planned and facilitated weekly Fight for the Anchor tournament, which brought in approximately $10,000 in seasonal revenue.

Education

Bachelor of Science - Global Arts, Planning, Design And Construction

Texas A&M University
College Station, TX
2020

Timeline

Assistant Branch Manager

SRS Distribution
10.2022 - Current

Manager in Training

SRS Distribution
08.2021 - 10.2022

Inside Sales

Southern Shingles
07.2020 - 07.2021

Yard Crew Member

McCoy's Building Supply
06.2019 - 05.2020

Warehouse Associate

Reynolds and Reynolds
01.2017 - 12.2017

Pro Shop Attendant

Lake Park Golf Course
10.2015 - 08.2016

Bachelor of Science - Global Arts, Planning, Design And Construction

Texas A&M University
Parker Webb