Russell Williams
Lynnwood,WA,WA
Summary
Driven Quality Assurance Lead with a proven track record at Boeing, enhancing team performance and customer satisfaction through strategic decision-making and in-depth technical knowledge. Excelled in mentoring for continuous improvement and resolving complex issues, demonstrating exceptional test data management and interpersonal skills. Achieved significant quality metrics improvements, fostering a culture of excellence.
Overview
2015
2015
years of professional experience
Work History
Quality Assurance Lead
Boeing
- Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
- Implemented continuous improvement initiatives within the QA team to elevate performance levels consistently across projects over time.
- Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
- Performed internal audits to maintain operating procedure and regulatory standards compliance.
TEMP MANAGER
Boeing
01.2013 - 02.2015
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
No Degree - Mathematics
Everett Community College
Everett, WA09.2013
Skills
- Quality Metrics Analysis
- In-depth Technical Knowledge
- Test Data Management
- Strategic Decision-Making
WORK OUT DAILY TO STAY STRONG
Hello
one of my passions is I workout about 5 days per week,lifting very heavy weights to stay fit and improve my health..
Timeline
TEMP MANAGER
Boeing
01.2013 - 02.2015
Quality Assurance Lead
Boeing
No Degree - Mathematics
Everett Community College
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