Dynamic Police Captain with extensive experience at the Harrisburg Bureau of Police, excelling in community engagement and crisis management. Proven track record in reducing crime rates through innovative policing strategies and effective personnel supervision. Skilled in criminal investigation and conflict de-escalation, fostering trust and collaboration within diverse communities.
Overview
37
37
years of professional experience
Work History
Police Captain
Harrisburg Bureau of Police
07.2005 - Current
Led operational strategies to enhance community policing initiatives and improve public safety outcomes.
Collaborated with local agencies to develop crime reduction strategies, fostering interdepartmental partnerships.
Managed incident command during emergency situations, coordinating resources and personnel effectively.
Developed and implemented performance evaluation systems for officers, promoting accountability and professional growth.
Facilitated community outreach programs, enhancing relations between law enforcement and diverse community groups.
Documented incidents and arrest activities, reviewed written reports and communicated with subordinates to facilitate administrative follow-up.
Liaised with government, civic and private organizations to promote community safety.
Handled inquiries and made presentations before various commissions and news outlets.
Supervised administrative and support functions of non-sworn personnel.
Developed policies and procedures that increased efficiency while maintaining quality service delivery to the community.
Scheduled and adjusted duty rosters to achieve efficiency of department operations, functions and actions.
Managed budgetary resources for the efficient operation of the police department, optimizing resource allocation and cost control.
Spearheaded recruiting initiatives to attract diverse candidates into law enforcement careers, fostering an inclusive work environment.
Served active warrants and subpoenas and patrolled designated districts.
Led a team of officers in conducting investigations, solving complex cases, and ensuring public safety.
Collaborated with other agencies for coordinated responses to emergencies or large-scale events requiring multi-agency cooperation.
Assigned and supervised subordinates to prevent crime, protect life and property and enforce laws.
Monitored performance of employees and established police requirements.
Monitored and managed tactical communications to control information and focus resources.
Conducted internal investigations to uphold disciplinary standards within the police force, promoting accountability among officers.
Maintained public trust by ensuring transparency in all aspects of police operations, including open lines of communication with citizens and media outlets.
Evaluated employee performance regularly through reviews and assessment of metrics, identifying areas for improvement or recognition of outstanding achievements.
Inspected and oversaw functions of patrol officers, detectives and lieutenants.
Conducted interviews with suspects and retained statements.
Enhanced community safety by developing and implementing effective policing strategies.
Reduced crime rates through proactive patrolling and intelligence-led policing initiatives.
Ensured compliance with all local, state, and federal laws during daily operations, mitigating legal risks.
Strengthened relationships between law enforcement and the community through outreach programs and transparent communication efforts.
Mentored junior officers as they developed their skills in leadership roles, guiding future leaders within the organization towards success.
Streamlined operations by implementing new technologies to improve communication, data collection, and analysis capabilities within the department.
Supervised and coordinated daily operations of patrol shifts of up to [Number] officers.
Developed and maintained positive relationships with community members.
Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
Answered emergency calls for help from citizens and business owners.
Led shift briefings to inform officers of properties to check and individuals of note in local areas.
Supervised crowds at busy events to prevent injuries and property destruction.
Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
Oversaw training programs for new recruits, ensuring adherence to departmental policies and best practices.
School Resource Officer (SRO)
Gang Task Force Officer (GTFO)
Commanding Officer for Criminal Investigation Division (CID)
Officer in charge of Juvenile Offender section
Gang Resistance Education and Training (G.R.E.A.T.) certified I
FBI-LEEDA
CIT certified
Correctional Officer
PA State Corrections - Camp Hill State Prison
01.1998 - 07.2005
Supervised inmate activities, ensuring compliance with facility regulations and safety protocols.
Conducted regular inspections of facilities to identify security risks and maintain safety standards.
Collaborated with law enforcement and emergency response teams during critical incidents.
Implemented conflict resolution strategies to de-escalate tense situations among inmates.
Monitored inmate behavior and reported any violations to maintain order within the facility.
Participated in facility safety drills, enhancing preparedness for emergencies among staff and inmates.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Enforced rules and regulations to maintain order among inmates.
Made rounds at specified intervals and conducted head counts and roll calls.
Sales Associate
Curtis Mathis
06.1996 - 12.1998
Increased customer satisfaction by providing knowledgeable product recommendations and personalized service.
Developed strong relationships with customers to foster loyalty and repeat business.
Assisted in inventory management, ensuring accurate stock levels through regular audits and restocking efforts.
Trained new staff on sales techniques, product knowledge, and customer engagement strategies.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Loan Collections Supervisor
Dauphin Deposit Bank
01.1994 - 01.1996
Supervised collections team, ensuring adherence to policies and compliance with regulations.
Implemented process improvements, reducing collection cycle time and increasing recovery rates.
Monitored and evaluated team performance, providing feedback to optimize productivity and morale.
Maintained a high level of customer satisfaction through professional communication and dispute resolution tactics.
Researched accounts and completed due diligence to resolve collection problems.
United States Marine
United States Marine Corps
03.1989 - 03.1993
Coordinated logistics for troop deployments, optimizing resource allocation and efficiency.
Mentored junior Marines, fostering skill development and leadership qualities within the ranks.
Analyzed mission requirements, streamlining processes to improve response times during operations.
Conducted after-action reviews, identifying lessons learned to drive continuous improvement in operations.
Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
Contributed to mission success by providing timely intelligence analysis and recommendations to command staff.
Increased operational capabilities through the regular maintenance of vehicles, weapons systems, and other essential equipment.
Safeguarded classified information by adhering to strict security protocols and maintaining situational awareness in sensitive environments.
Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Upheld [Branch] dress and appearance regulations for professional appearance.
Operated surveillance radar, communication systems and identification equipment.
Education
College Credits - School of Police Staff And Command
Northwestern University
Evanston, IL
06-2025
No Degree - Applied Psychology
Harrisburg Area Community College
Harrisburg, PA
01-1995
High School Diploma -
Indian River High School
Frankford, DE
06-1988
Skills
Suspect identification
Critical thinking
Active listening skills
Laws and ordinances
Workload balancing
Physical restraint
Patrol operations
Law enforcement
Active shooter training
Criminal investigation
Community engagement
Complex Problem-solving
Crisis management
Community oriented policing
Personnel supervision
Investigative techniques
Conflict de-escalation
Team management
Teamwork and collaboration
Problem-solving
Problem-solving abilities
Languages
English
Native or Bilingual
Timeline
Police Captain
Harrisburg Bureau of Police
07.2005 - Current
Correctional Officer
PA State Corrections - Camp Hill State Prison
01.1998 - 07.2005
Sales Associate
Curtis Mathis
06.1996 - 12.1998
Loan Collections Supervisor
Dauphin Deposit Bank
01.1994 - 01.1996
United States Marine
United States Marine Corps
03.1989 - 03.1993
College Credits - School of Police Staff And Command
Northwestern University
No Degree - Applied Psychology
Harrisburg Area Community College
High School Diploma -
Indian River High School
Certificate of Merit
2011 - Going above and beyond for the successful apprehension of a wanted homicide suspect.