Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
References
Timeline
Generic

Russell Mittal

Dallas,Texas

Summary

Dynamic and results-oriented Assistant Manager with 5 years of customer facing experience. As the Assistant Manager of a top 5% store in the DFW division, I demonstrate expertise in team management, vendor relations, employee development with the goal of upholding standard processes that QT has established.

Overview

8
8
years of professional experience

Work History

Assistant Manager

QuikTrip
Dallas, TX
08.2022 - Current
  • Strategically prioritize task delegation based on business and customer need
  • Lead, support and develop clerks and clerk trainers on shift
  • Ensure fast effective customer service for every customer
  • Accurately and efficiently operate Point of sale and food service counter
  • Responsible for following ADA Compliance, food safety, EBT programs, anti trust, anti money laundering, responsible retailing
  • Ensure all personal and store team member appearance is clean and professional looking
  • Responsible for the safety of both customers and clerks on shift

Clerk ERP

QuikTrip
Dallas, TX
04.2022 - 08.2022
  • Due to high ratings was selected to be responsible for filling in at 150 stores
  • Maintain adaptability to mesh with different types of leadership styles in order to not only fill vacancies but make a positive impact on different store teams
  • Same as the position below

Clerk

QuikTrip
Dallas, TX
10.2021 - 04.2022
  • Provided quality customer service, completed assigned upkeep/daily tasks on time and met operating standards by complying with and supporting QT policies and procedures, QT Purpose and Core Values, Standards of Store operations, and all QT programs, at the direction of the store manager and/or Assistant manager on duty

Commander (President)

Sigma Nu Fraternity, Inc.
01.2019 - 01.2020
  • Established and promoted shared vision and continued to direct officers to achieve chapter goals
  • Developed and maintained relationships with Sigma Nu Headquarters, Lamar University Staff and external entities
  • Audited and oversaw the chapter budget ensuring balanced distribution of funds to each committee
  • Drafted new member education manual with detailed constructive expectations and lesson plans

Residential Associate

Cardinal Village
Beaumont, TX
06.2017 - 05.2019
  • Supported resident needs and inquiries by phone, in person & virtually
  • Coordinated with facility maintenance to drive profitability, efficiency and asset protection
  • Acted as shift leader supporting administrative clerical needs of the office including document management
  • Experienced in mass communication to conveying pertinent information to 70+ residents
  • Created and maintained an environment promoting the physical and mental well-being of residents
  • Planned, budgeted, and hosted 20+ events promoting and supporting organizational goals

Sports Coordinator

Sigma Nu Fraternity, Inc.
01.2018 - 12.2018
  • Organized 36 events including recreational sports and the support of Lamar Athletics

Education

Highschool Diploma -

High School
San Antonio, TX
05-2016

Some College (No Degree) - Finance

Lamar University
Beaumont, TX

Skills

  • Team Leadership
  • Professional Mentoring
  • Prioritized Task Scheduling
  • Employee Development
  • Multi-Tasking
  • Vendor Relationship Building
  • Efficient Delivery Processes
  • Basic Trouble Shooting
  • Crisis Management
  • Inventory Control
  • Providing Continuous Feedback
  • High Volume Transaction Handling
  • Customer Rapport Building
  • Workplace Safety Compliance

Awards

  • President’s Volunteer Service Award, Bronze, Silver and Gold, 2013-2015
  • Lamar University’s Leadership Certificate Program, 08/01/18 - 05/01/19

Volunteer Experience

Volunteering at Florence Elementary School

References

References available upon request.

Timeline

Assistant Manager

QuikTrip
08.2022 - Current

Clerk ERP

QuikTrip
04.2022 - 08.2022

Clerk

QuikTrip
10.2021 - 04.2022

Commander (President)

Sigma Nu Fraternity, Inc.
01.2019 - 01.2020

Sports Coordinator

Sigma Nu Fraternity, Inc.
01.2018 - 12.2018

Residential Associate

Cardinal Village
06.2017 - 05.2019

Highschool Diploma -

High School

Some College (No Degree) - Finance

Lamar University

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Russell Mittal