Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rusty Bertrand

Brenham

Summary

Sales and customer service professional adept at evaluating client insurance needs and providing tailored solutions. Strong background in building long-term client relationships, enhancing customer satisfaction, and supporting business operations through effective communication and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Representative

TWFG Khan Insurance
12.2025 - 06.2026
  • Evaluated client insurance needs and recommended appropriate coverage solutions.
  • Prepared quotes, reviewed policy options, and supported policy placement and servicing.
  • Built strong client relationships through responsive communication and customer support.
  • Assisted in achieving agency growth objectives through consultative sales practices.

Sales Representative

American Income Life Insurance
07.2024 - 08.2025
  • Conducted client consultations to assess insurance needs and present coverage options.
  • Guided customers through policy enrollment and ongoing service needs.
  • Maintained high levels of customer satisfaction through effective communication and follow up.
  • Developed and maintained strong client relationships while meeting sales goals.

Sales Associate

Cavender's Boot City
05.2022 - 06.2024
  • Provided exceptional customer service to ensure satisfaction and foster repeat business in a fast-paced environment.
  • Guided customers in merchandise selection and provided tailored product recommendations to enhance shopping experience.
  • Processed transactions accurately and maintained store presentation standards.
  • Supported inventory management and daily retail operations.

Education

Bachelor of Business Administration - Management

Hardin Simmons University
Abilene, TX
12-2023

Skills

  • Consultative Selling
  • Sales Closing
  • Cross Selling
  • Sales strategy
  • Insurance Knowledge
  • Policy Review
  • Negotiation
  • Problem Solving
  • Customer Service
  • Relationship Building
  • Communication
  • Persuasive negotiation

Certification

  • Life & Health License

Timeline

Sales Representative

TWFG Khan Insurance
12.2025 - 06.2026

Sales Representative

American Income Life Insurance
07.2024 - 08.2025

Sales Associate

Cavender's Boot City
05.2022 - 06.2024

Bachelor of Business Administration - Management

Hardin Simmons University
Rusty Bertrand