Rusty Criswell
Wichita Falls,TX
Summary
Dynamic professional with extensive experience in coordinating store operations and enhancing team performance. Strong skills in process improvement and training development, leading to increased employee engagement and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Assistant Store Director
United Supermarkets
Wichita Falls , TX
05.2020 - Current
- Coordinated daily store operations and staff scheduling to ensure efficient workflow.
- Coordinated inventory control processes and product ordering systems.
- Trained and mentored new employees on store policies and procedures.
- Ensured compliance with safety standards and health regulations.
- Developed promotional displays to enhance customer engagement and sales.
- Led team meetings to identify performance gaps and implement operational improvements.
- Addressed customer inquiries and complaints to enhance satisfaction and loyalty.
Group Performance Leader - Press and Films Depart.
Sealed Air Cryovac
Iowa Park , TX
02.2016 - 03.2020
- Led cross-functional teams to enhance operational performance and process efficiency.
- Implemented process improvements to streamline production workflows and reduce waste.
- Analyzed performance metrics to identify trends and recommend actionable solutions.
- Collaborated with management to establish strategic goals and operational plans.
- Developed training programs that enhanced employee skills and increased knowledge retention.
- Conducted regular team meetings to communicate updates and foster teamwork.
- Monitored compliance with safety standards and company policies during operations.
- Facilitated workshops that fostered continuous improvement and inspired innovation among teams.
- Resolved conflicts between employees using effective problem solving techniques.
Production Operator/ Shift Leader
Sealed Air Cryovac
Iowa Park , TX
09.2008 - 02.2016
- Supervised daily operations and ensured compliance with safety standards.
- Coordinated team schedules to maximize workflow efficiency and ensure optimal resource allocation.
- Operated production machinery to enhance packaging efficiency and meet production targets.
- Monitored equipment performance and reported issues to maintenance team.
- Conducted quality checks on finished products for compliance standards.
- Assisted in training new operators on standard operating procedures.
- Maintained inventory of raw materials and supplies for uninterrupted operations.
- Maintained accurate logs and records of production output and quality control tests to support compliance and operational review.
Education
Bachelor of Science - Business
University Of Phoenix
Phoenix, AZ02-2011
Skills
- Store operations
- Inventory management
- Visual merchandising
- Customer relationship management
- Performance analysis
- Process improvement
- Employee training
- Compliance monitoring
- Safety compliance
- Team leadership
- Effective communication
- Conflict resolution
Timeline
Assistant Store Director
United Supermarkets
05.2020 - Current
Group Performance Leader - Press and Films Depart.
Sealed Air Cryovac
02.2016 - 03.2020
Production Operator/ Shift Leader
Sealed Air Cryovac
09.2008 - 02.2016
Bachelor of Science - Business
University Of Phoenix