Ruth Acosta
Gilcrest,CO
Summary
Adept at navigating complex healthcare environments, I leveraged critical thinking and effective communication to enhance patient care at Coal Creek Post Acute and Assisted Living. My leadership in care planning and employee supervision led to significant improvements in patient satisfaction and safety, showcasing my ability to multitask and solve problems efficiently.
Overview
8
8
years of professional experience
Work History
Assisted Living Manager
Coal Creek Post Acute and Assisted Living
Lafayette, CO
10.2023 - Current
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Led, directed and motivated others to innovate and excel.
- Worked in fast-paced environment with competing demands for time and attention.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Social Services Assistant
Riverdale Rehab and Care Community
Brighton, CO
09.2020 - 10.2023
- Developed and maintained accurate records of programs and services.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Facilitated communication between clients and other service providers.
- Coordinated with local government to provide resources to clients.
- Ensured all resident on psychotropic medications where reviewed quarterly, or as needed, following all Colorado regulations.
- Completed daily, quarterly, and yearly evaluations.
- Scheduled monthly care conferences with families, and state appointed guardians.
- Oversaw an all male and an all female secure neighborhood following Colorado regulations.
Driver
Riverdale Rehab and Care Community
Brighton, CO
11.2018 - 10.2023
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
CNA
Riverdale Rehab and Care Community
Brighton, CO
06.2016 - 10.2023
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Education
Hinkley High School
Aurora, COAssisted Living Regulations
Assisted Living Administrator
Lafayette, COQMAP - Medication Administration
QMAP Training
Lafayette, CO2024
CNA - CNA
Certified Nursing Arts
Lafayette, CO2016
Skills
- End of life care
- Care Planning
- Dementia Care
- Employee Supervision
- Risk Management
- Critical Thinking
- Process Implementation
- Decision-Making
- Active Listening
- Excellent Communication
- Time management abilities
- Medication Dispensing
- Professional Demeanor
- Problem-solving aptitude
- Basic Life Support for Health Care Providers
- CPR/AED
- Team building
- Multitasking Abilities
- Patient Safety
- Point Click Care
- Microsoft (Excel, Word, PowerPoint)
Languages
Spanish
Native or Bilingual
Timeline
Assisted Living Manager
Coal Creek Post Acute and Assisted Living
10.2023 - Current
Social Services Assistant
Riverdale Rehab and Care Community
09.2020 - 10.2023
Driver
Riverdale Rehab and Care Community
11.2018 - 10.2023
CNA
Riverdale Rehab and Care Community
06.2016 - 10.2023
Hinkley High School
Assisted Living Regulations
Assisted Living Administrator
QMAP - Medication Administration
QMAP Training
CNA - CNA
Certified Nursing Arts