
Detail-driven technical professional with experience in device installation, system troubleshooting, customer communication,
workflow coordination, and safety compliance. Skilled in managing technical tasks from initiation to completion, producing accurate
reports, and maintaining data integrity. Known for improving operational reliability, training new personnel, and supporting cross-
functional teams. Seeking to contribute strong technical aptitude, analytical reasoning, and collaborative problem-solving to an
entry-level Design Associate role.
• Provide operational insights as a member of the Transportation Advisory Committee, contributing to departmental
improvements in safety and service reliability.
• Install and configure technical systems (cameras, A/V recorders, radios, antennas, Geotab trackers), improving fleet
technology reliability.
• Diagnose and resolve device malfunctions across multiple locations, reducing downtime and improving data accuracy.
• Strengthen communication with administrators, educators, and parents, improving service satisfaction
• Briefed recruits on installation standards, troubleshooting methods, and safety procedures, increasing team readiness.
• Supervised a team of 8 personnel, coordinated schedules, and monitored workflow execution for survey campaigns.
• Developed training manuals and onboarding guides that improved accuracy and consistency across operations.
• Prepared and analysed quarterly performance reports to optimise staffing levels and campaign timelines.
• Communicated with management to ensure alignment with project requirements and organisational standards.
• Improved team productivity, reduced process errors through structured training, and increased on-time campaign delivery.
• Taught a total of 120+ Learners ranging from elementary to high school, maintained academic records and assessments
with high accuracy.
• Adapted instructional plans to meet evolving classroom needs while collaborating with parents and staff. Strengthened
student engagement and improved instructional quality through adaptive teaching strategies.
• Planned, executed, and evaluated student projects, applying strong documentation and organisational skills.