Ruth Anderson
Dallas,TX
Summary
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Health Care Aide
CDSINTEXAS
San Antonio, TX
06.2019 - Current
- Provided personalized care and assistance to clients with daily living activities.
- Developed and maintained strong relationships with clients and their families for effective communication.
- Implemented process improvements that enhanced patient satisfaction and care quality.
- Ensured compliance with state regulations and company policies during service delivery.
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
- Built strong relationships with patients and their families through open communication and empathetic listening skills.
- Maintained a clean, safe home environment for patients through regular housekeeping tasks and adhering to hygiene protocols.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Promoted patient mobility by helping with physical therapy exercises under the supervision of licensed therapists.
- Ensured continuity of care by effectively communicating with other Home Health Care Aides during shift transitions or schedule changes.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided transportation and appointments management.
- Provided emotional support to patients and their families during challenging times, helping them navigate complex healthcare systems with ease.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Followed nutritional plans to prepare optimal meals.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted disabled clients to support independence and well-being.
- Provided mobility assistance such as walking and regular exercising.
- Transported clients for medical and personal outings.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Paratransit Driver
Irving Holdings
Dallas, Tx
08.2021 - 04.2025
- Operated paratransit vehicles efficiently, ensuring safe and timely transportation for passengers.
- Assisted passengers with boarding and disembarking, providing necessary support and maintaining comfort.
- Maintained accurate records of daily trips, including passenger counts and service incidents.
- Conducted routine vehicle inspections to ensure safety compliance and optimal performance.
- Communicated effectively with dispatch to coordinate pick-up schedules and route adjustments.
- Adapted quickly to changing schedules and passenger needs, enhancing overall service quality.
- Trained new drivers on safety protocols and operational procedures to ensure consistent service delivery.
- Maintained full understanding of local roads and traffic patterns.
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
- Worked different route every day based on changing passenger locations and destinations.
- Collaborated with dispatchers for smooth coordination of pick-ups, drop-offs, and schedule adjustments to minimize disruptions for passengers.
- Promoted safe driving practices among fellow drivers by adhering to traffic laws, company policies, and defensive driving techniques.
- Upheld exceptional punctuality to ensure minimal wait times for passengers and adherence to daily schedules.
- Ensured ADA compliance by properly securing wheelchairs and assisting passengers with mobility devices during boarding and disembarking.
- Contributed to a positive work environment through active participation in team meetings, sharing best practices, and offering constructive feedback.
- Provided emergency assistance when required by following established protocols for medical situations or accidents involving the paratransit vehicle or passengers.
- Demonstrated flexibility in adapting to changing schedules, route assignments, and passenger requirements as needed to maintain quality of service.
- Elevated overall trip experience by maintaining cleanliness within the vehicle''s interior/exterior throughout each shift.
- Conducted regular training sessions on paratransit operations for new hires as well as refresher courses for experienced staff members.
- Assisted passengers with special needs by providing personalized attention and ensuring a comfortable travel experience.
- Improved on-time performance by effectively planning routes, taking into account traffic conditions and passenger needs.
- Provided support to passengers with cognitive or sensory impairments by offering clear directions, descriptions of surroundings, and appropriate assistance as needed.
- Transported customers to and from Location.
- Followed applicable traffic regulations and traffic laws.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Helped passengers with luggage, collected fares and politely answered questions.
- Addressed passenger inquiries and concerns promptly, ensuring high levels of customer satisfaction.
- Transported customers to and from [Location].
- Accepted and processed fares.
- Communicated with passengers regarding estimated time of arrival.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Remained calm and poised in emergent situations.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
LSR
MedSpeed
Dallas, TX
05.2018 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Education
BBA - General Business
University of North Texas At Dallas
Dallas, Tx06.2027
Associate of Arts - Social Work
Tarrant County College
Arlington, TX05.2019
Skills
- Marketing in retail environments Communication effectiveness Organizational capabilities Goal-setting strategies Telephone operations Customer service skills and support Correspondence management expertise Billing processes knowledge Excel application skills Microsoft Word functionality mastery Legible writing and typing proficiency Driving experience and skills Adaptable learner with CPR certification
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
Certification
- Class C
- Expires: January 2030
- State: TX
Additional Information
I am a very good communicator and I love to service people needs along with making their day an enjoyable and pleasant one. I know that communication is the root to all goodness and communication will take one a long way by luring people into a Happy smile and making one feel welcomed.
Timeline
Paratransit Driver
Irving Holdings
08.2021 - 04.2025
Home Health Care Aide
CDSINTEXAS
06.2019 - Current
LSR
MedSpeed
05.2018 - 08.2021
BBA - General Business
University of North Texas At Dallas
Associate of Arts - Social Work
Tarrant County College