Summary
Overview
Work History
Education
Skills
Internship
Languages
Timeline
Ruth Anette Castaneda

Ruth Anette Castaneda

Laredo,TX

Summary

As a shift supervisor, the responsibilites are to make sure the shift runs smoothly and efficiently. There is an emphasis on multi-tasking between tasks that make sure customers have an accurate respresentation of what products are in stock. Handles team needs with forward-thinking strategies along side awareness of both customers and baristas to ensure that all orders are accurate and handed out within a timely manner.. Superior work ethic combined with resourceful and upbeat nature helps keep the work moral high during stressful peaks in shifts. The priority for each shift is to focus on providing the best customer service for existing and new customers, crafting the best drinks that customers look forward to drink and make sure the moment was made right for them.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Starbucks Coffee Company
01.2024 - Current
  • My current responsibilities as shift supervisor are to craft and create a welcoming environment for both my team and customers who sometimes visit us 2-3 times a day
  • My daily duties are to make sure all the products made are up to the Starbucks standard while keeping the customer's creative customizations in mind
  • I also delegate tasks throughout the shift and make sure that everyone does their fair share of cleaning, organizing and restocking while also attending to customer needs

Barista

Starbucks Coffee Company
09.2022 - Current

Barista Trainer

Starbucks Coffee Company
10.2023 - 01.2024

Sales Associate

Vans VF Corp
09.2021 - 02.2022
  • At Vans, I was responsible for attending the customers that arrive at the store
  • I made sure customers felt welcomed and noticed
  • I ask each customer that I attended what they are looking for and if they know about our current promotions, sales and latest collaborations
  • I made sure to also create an outfit to add onto their shopping experience
  • I was also responsible for making sure the store was clean, neat, organized and visually appealing
  • I made sure all items were displayed in the instructions given by the apparel catalog

Intern

Congressman Henry Cuellar (Laredo TX Office)
09.2019 - 12.2019
  • Served as an intern to better understand the ideologies and needs of Laredoans at the local political level

Education

Master of Arts - Multidisciplinary Studies, Political Science, Psychology, Liberal Arts

Texas A&M International University, Laredo, TX
05.2019

Associate of Science - Science

Laredo College, Laredo, TX
05.2014

High School Diploma -

JB Alexander High School, Laredo, TX
06.2011

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Training and mentoring
  • Cash handling expertise
  • Staff Motivation
  • Staff Development
  • Inventory control and record keeping
  • Safety understanding
  • Operations Management
  • Safety awareness

Internship

Congressman Henry Cuellar (Laredo TX Office), Intern, 09/01/19, 12/01/19, Served as an intern to better understand the ideologies and needs of Laredoans at the local political level.

Languages

Spanish
Native or Bilingual

Timeline

Shift Supervisor - Starbucks Coffee Company
01.2024 - Current
Barista Trainer - Starbucks Coffee Company
10.2023 - 01.2024
Barista - Starbucks Coffee Company
09.2022 - Current
Sales Associate - Vans VF Corp
09.2021 - 02.2022
Intern - Congressman Henry Cuellar (Laredo TX Office)
09.2019 - 12.2019
Texas A&M International University - Master of Arts, Multidisciplinary Studies, Political Science, Psychology, Liberal Arts
Laredo College - Associate of Science, Science
JB Alexander High School - High School Diploma,
Ruth Anette Castaneda