Ruth A. Puente
Del Rio
Summary
Results-oriented Supervisor in Custodial Services with expertise in managing cleaning operations and implementing safety protocols. Led a team of 37 employees while maintaining high cleanliness standards and optimizing inventory management. Focused on improving efficiency and ensuring customer satisfaction across multiple locations.
Overview
13
13
years of professional experience
Work History
SUPERVISOR
DE LA PAZ CLEANING AND RENTAL SERVICES
Del Rio
09.2024 - Current
- SUPERVISED DAILY CLEANING OPERATIONS AND ENSURED QUALITY STANDARDS WERE MET.
- TRAINED NEW STAFF ON CLEANING PROCEDURES AND SAFETY PROTOCOLS.
- MANAGED INVENTORY OF CLEANING SUPPLIES AND EQUIPMENT FOR EFFICIENT OPERATIONS.
- COORDINATED SCHEDULES FOR CLEANING STAFF TO OPTIMIZE WORKFLOW AND COVERAGE.
- CONDUCTED REGULAR INSPECTIONS OF PROPERTIES TO MAINTAIN CLEANLINESS AND ORDER.
- DIRECTED AND SUPERVISED TEAM OF 37 EMPLOYEES IN DAILY OPERATIONS.
- RESOLVED CUSTOMER COMPLAINTS IN A TIMELY MANNER WHILE ENSURING CUSTOMER SATISFACTION.
Quality Control
King George/CCS
Del Rio
09.2023 - 09.2024
- My main function is Quality Control in the following areas, Del Rio Tx-Sector, 90 station, AMO, Firing Range, Checkpoint 277, Rocksprings Tx- Rocksprings Station, San Angelo Tx- SA Station, SA AMO, SA Hangar, Comstock Tx- Comstock Station, Comstock Checkpoint, Comstock Firing Range, Brackettville Tx - Brackettville Station, US 90W. Checkpoint, Uvalde Tx- Uvalde Station, Uvalde AMO, Eagle Pass Tx- EP North Station, EP South Station, Highway 57 Checkpoint, Carrizo Springs Tx- Highway 277 North Checkpoint, Carrizo Springs Station, In all these areas I go through an inspection checking restrooms, urinals, sinks, counters, mirrors, floors, drains, hallways, doors, trash bins, supplies, holding cells, main floors, desks, tables, phones, telephones, televisions, photos, lights, windows, blinds, chair, benches, parking lots, sidewalks, water fountains, vending machines, matts, runners, carpets, janitorial closet, ash trays, and more, ensuring that all these things are properly cleaned and sanitized, swept mopped and vacuumed and shampooed, buff and waxed, and clean all the way around.
Window Cleaner
Masonry Construction Company
Del Rio
01.2020 - 01.2023
- MY JOB DUTY HERE WAS TO REMOVE MASKING TAPE AND COVER FROM EACH AND EVERY WINDOW AND PERFECTLY REMOVE AND CLEAN ANY STAIN FROM CEMENT MIXTURE OR STUCCO IN ADDITION TO FINISHING THE MASONRY PROJECT IN ANY TYPE OF BUILDING INCLUDING ANY HIGH WINDOWS, ALSO REMOVE ANY STUCCO OR CEMENT MIXTURE PILED UP THAT WAS AROUND THE BUILDINGS OR IN ANY PORCH AREA WHERE IT HAD TO BE CLEANED,AS WELL AS PICKING UP ANY TRASH LEFT BEHIND AND DISPOSE PROPERLY.
JANITOR/CUSTODIAN
JESCO COMPANY
Del Rio
04.2015 - 02.2016
- MAINTAINED CLEANLINESS IN ALL AREAS DID EVERYTHING THAT REFERRED TO CLEANING EVERY AREA BUFFING FLOORS, CARPET CARE AND TRAINING EMPLOYEES TO DO THE SAME THING TO KEEP THINGS CLEAN AND TIDY WELL KEPT AND ORGANIZED.WAS ABLE TO WORK ANY STATION OR POSITION THAT WAS REQUIRED.
JANITOR/CUSTODIAN
VISION CONSTUCTION COMPANY INC.
Del Rio
10.2013 - 03.2015
- Operated cleaning equipment such as floor buffers and vacuums.
- Replenished supplies in restrooms and break rooms regularly.
- Collaborated with team members to ensure efficient workflow.
- Assisted in training new janitorial staff on cleaning procedures.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Responded to emergency cleaning requests to meet client expectations.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Replace light bulbs when needed.
Skills
- Staff supervision
- Quality assurance
- Safety protocols
- Schedule coordination
- Customer satisfaction
- Quality control
- Inventory control
- Payroll processing
Timeline
SUPERVISOR
DE LA PAZ CLEANING AND RENTAL SERVICES
09.2024 - Current
Quality Control
King George/CCS
09.2023 - 09.2024
Window Cleaner
Masonry Construction Company
01.2020 - 01.2023
JANITOR/CUSTODIAN
JESCO COMPANY
04.2015 - 02.2016
JANITOR/CUSTODIAN
VISION CONSTUCTION COMPANY INC.
10.2013 - 03.2015