Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruth Bonilla

Houston

Summary

Dynamic customer service representative with a goal-oriented mindset, recognized for enhancing customer satisfaction at Avilas Tree Service. Skilled in client relations and adept at resolving issues promptly, I contributed to team sales goals through effective communication and upselling strategies, driving growth and fostering positive customer experiences.

Overview

2026
2026
years of professional experience

Work History

Representative

Avilas Tree Service
01.2022 - 07.2025
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Provided valuable input resulting in new opportunities for growth and development.

Representative

Mendoza Hvac
2019 - 2021
  • Enhanced company reputation by providing exceptional customer service and support.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Contributed to team sales goals by upselling products and services to customers.

Education

GED -

Aldine High School
Houston, TX

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Client service

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Representative

Avilas Tree Service
01.2022 - 07.2025

Representative

Mendoza Hvac
2019 - 2021

GED -

Aldine High School

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Ruth Bonilla