Summary
Overview
Work History
Education
Skills
Timeline
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Ruth Burden

Freeland,MI

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Delivery Driver

Skinner Inc
Midland, MI
02.2020 - Current
  • Followed relevant safety regulations and state laws governing vehicle operation
  • Inspected inventory to ensure that cargo is secure
  • Maintained logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
  • Manage over 40 deliveries daily.

Delivery Driver

CDS Transport / Fed-Ex Ground
Saginaw, MI
02.2018 - 01.2020
  • Provided courteous and efficient delivery and pick-up of packages
  • Checked shipments for conformance to Fed-Ex Features of service.
  • Performed best customer service.
  • Performed over 50 deliveries on daily basis.

Lab Assistant

Mid-West Reprocessing Center
Saginaw, MI
05.2014 - 01.2015
  • Daily reprocessing of non-invasive Single-Use medical Devices and deliver devices
  • Medical Terminology.
  • Manual/PC Order Entry Order Entry
  • Performed job duties in sterile environment
  • Increased our productivity by 10%

Private Duty Aide

Vital Care
Cheboygan, MI
08.2011 - 08.2012
  • Document client information in charts or logbooks
  • Greet patients and family with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Monitored progress and documented patient health status changes to keep care team updated
  • Assisted disabled clients to support independence and well-being
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Manage care of 1-2 clients daily.

Education

Some College (No Degree) - Medical Insurance Coding

Central Michigan University
Mount Pleasant, MI
01.2019 - 10.2020

Student Achievement Award - GED

Traverse Bay Area Intermediate
06.2005 - 06.2006

Skills

Negotiation

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Timeline

Delivery Driver

Skinner Inc
02.2020 - Current

Some College (No Degree) - Medical Insurance Coding

Central Michigan University
01.2019 - 10.2020

Delivery Driver

CDS Transport / Fed-Ex Ground
02.2018 - 01.2020

Lab Assistant

Mid-West Reprocessing Center
05.2014 - 01.2015

Private Duty Aide

Vital Care
08.2011 - 08.2012

Student Achievement Award - GED

Traverse Bay Area Intermediate
06.2005 - 06.2006

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Ruth Burden