Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Ruth Gaytan

Brockton,Massachusetts

Summary

Recent Health Science graduate with missionary experience in Montana and Massachusetts. Adaptable and eager to continue building foundational healthcare experience to support my long-term goal of pursuing a career in midwifery. Strong communicator, committed to patient-centered care, and continuous learning.

Overview

7
7
years of professional experience

Work History

Medical Office Coordinator

Signature Healthcare
Brockton, Massachusetts
07.2024 - Current
  • As a MOC, I managed daily administrative operations, including patient scheduling, verifying insurance, and EHR documentation. I served as a mediator between patients and their providers, and ensured smooth coordination between clinical and administrative teams through clear communication, while strictly maintaining HIPAA compliance. This position required managing dual responsibilities: registering patients for their appointments, and handling a high volume of administrative tasks for multiple physicians and nurse practitioners.

Shift Leader/ Barista

City Brew Co.
Billings, Montana
07.2018 - 05.2020
  • I was responsible for reconciling tills and cleaning the store at the end of the night. During my shifts, I was primarily responsible for maintaining environmental and food safety, making sure my team was on task and efficient, and ensuring customer satisfaction. I would also assist in the training of new baristas, and serve as a barista myself- taking orders, making a variety of drinks, and handling all monetary transactions.

Certified Nurse Assistant

Billings Clinic
Billings, Montana
08.2019 - 10.2019
  • As a CNA, it was required of me to provide high-quality personal care to patients, such as personal hygiene activities, assisting with ambulation, checking glucose levels, measuring vital signs three times a day, and making sure every activity was documented for each patient. It was also my priority as a CNA to be compassionate toward patients and minimize discomfort by providing privacy when helping with personal care, such as bathing, helping with bedpan changes, or emptying drainage bags. It was my responsibility to help patients in whatever way they needed me to.

Caregiver

Patient Home
Billings, Montana
09.2018 - 11.2018
  • Twice a week, I provided overnight care for an elderly woman in her home. When I arrived in the evening, I would complete whatever practical tasks she needed done such as: doing her laundry, disposing of trash, taking in her mail, unpacking and storing her groceries, and doing the dishes. Some nights we would sit together watching football games, other nights if she wanted to talk, I would listen to her fascinating life stories. After a few months, her health deteriorated to the point where she had to move to a nursing home.

Education

Bachelor of Science - Health Science

Stonehill College
Easton, Massachusetts
05-2025

Bachelor of Science - Pre-Nursing

Montana State University of Billings
Billings, Montana
01.2021

Skills

  • Bilingual: Spanish and English
  • Patient care advocacy
  • Electronic health records management
  • Medical terminology
  • Clinical workflow coordination
  • HIPAA compliance
  • Patient scheduling

Volunteer Experience

  • Caregiver, Billings, MT: Assisted a special needs patient during meals/ Coordinated activities for physical and mental engagement/ Provided personal hygiene assistance.
  • Babysitter, Billings, MT: Cared for newborn triplets and a four-year-old/ Prepared bottles and fed infants/ Assisted with diaper changes and medication administration.

Timeline

Medical Office Coordinator

Signature Healthcare
07.2024 - Current

Certified Nurse Assistant

Billings Clinic
08.2019 - 10.2019

Caregiver

Patient Home
09.2018 - 11.2018

Shift Leader/ Barista

City Brew Co.
07.2018 - 05.2020

Bachelor of Science - Health Science

Stonehill College

Bachelor of Science - Pre-Nursing

Montana State University of Billings

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