Ruth Hamilton
Nederland,TX
Summary
Proven track record in enhancing customer experiences and sales at Dillard's Department Store, demonstrating exceptional customer service and organizational skills. Expert in managing financial transactions and inventory, leading to increased efficiency and customer satisfaction. Collaborates effectively with teams to achieve targets, showcasing a reliable and engaging personality.
Overview
4
4
years of professional experience
Work History
Bartender
Cactus Jacks Restaurant
11.2023 - Current
- Serve high quality customer service along with advertising specials or new items on the menu.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Associate
Dillard's Department Store
06.2022 - 06.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Addressed customer questions about sizing, merchandise, and brands.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Rotated stock and restocked inventory to maintain product availability and store appearance.
Sales Associate
Bronze Body Tanning
12.2020 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while abiding by the company cash handling policies, and ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Business Management
Lamar University
Beaumont, TX05.2026
Associate of Science - Business Management
Lamar State College - Orange
Orange, TX05.2024
Skills
- Customer Service
- Highly reliable
- Engaging personality
- Teamwork and Collaboration
- Time Management
- Listening Skills
Timeline
Bartender
Cactus Jacks Restaurant
11.2023 - Current
Sales Associate
Dillard's Department Store
06.2022 - 06.2023
Sales Associate
Bronze Body Tanning
12.2020 - 09.2021
Bachelor of Science - Business Management
Lamar University
Associate of Science - Business Management
Lamar State College - Orange
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