Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruth Hartwell

Mount Clemens,MI

Summary

Highly organized Enrollment Agent with background in managing student admissions and registrations. Strong understanding of admission procedures, document verification, and data entry acquired from previous roles in educational institutions. Exceptional communication skills coupled with high customer service orientation have been instrumental in fostering positive relationships with students and families. Proven ability to streamline processes for improved efficiency and accuracy in enrollment functions.

Overview

48
48
years of professional experience

Work History

TSA Enrollment Agent

Staples
Chesterfield, MI
03.2022 - 03.2023
  • Managed daily operations of enrollment process including verifying applications, collecting fees, and processing paperwork.

Field Agent

US Census Bureau
Mt Clemens, MI
01.2021 - 11.2022
  • Analyzed collected data for accuracy and completeness.

Substitute Teacher

Edustaff
Mt Clemens, MI
09.2004 - 06.2014
  • Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
  • Monitored student progress and provided feedback for improvement.
  • Encouraged positive behavior among students through effective communication techniques.
  • Adapted teaching methods to accommodate diverse learning styles.
  • Promoted a safe and secure atmosphere within the classroom setting.

Customer Service Representative

AT&T Communications
Pontiac, MI
12.1974 - 06.1999
  • Resolved customer complaints promptly and efficiently.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

MBA - Marketing/Special Education

University of Phoenix
Tempe, AZ
01-2000

Skills

  • Goal-Oriented
  • Risk Mitigation
  • Bookkeeping Support
  • Financial Due Diligence
  • Customer Billing
  • HIPAA Compliance
  • Direct Marketing
  • Business Planning
  • Customer Engagement

Timeline

TSA Enrollment Agent

Staples
03.2022 - 03.2023

Field Agent

US Census Bureau
01.2021 - 11.2022

Substitute Teacher

Edustaff
09.2004 - 06.2014

Customer Service Representative

AT&T Communications
12.1974 - 06.1999

MBA - Marketing/Special Education

University of Phoenix
Ruth Hartwell