Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruth Hernandez

Los Angeles,CA

Summary

Dedicated professional focused on enhancing workplace performance through a strong work ethic and exceptional customer service. Worked in positions that required strong administrative support and a high level of discretion to maintain confidential records. Created processes and utilized various software to optimize workflows, increase administration performance, and contribute to team success.

Overview

4
4
years of professional experience

Work History

Human Resources Assistant

Behavior Frontiers
09.2023 - Current
  • Maintain and update 4,000+ employee records to support accuracy and compliance.
  • Liaison for interdepartmental communication to relay company needs, protocols, and expectations.
  • Answer employees' questions and concerns across multiple platforms: Outlook, Teams, Monday.com, and Dialpad.
  • Prepares daily, weekly, and monthly reports on changes to employee information and statuses.
  • Admin duties pertaining to file preservation, HR calendar updates, completing HR forms, and external relations.

Messenger Clerk

Los Angeles Public Library
01.2022 - 09.2023
  • Supported the largest subjects department in retrieving and organizing books for patrons and other library branches.
  • Greeted patrons kindly and provided excellent customer service in relation to library resources, computers, and book information.
  • Inputted reservation data in the department's Excel sign-up sheets in preparation for monthly usage reports.

Assignments Staff

Palo Verde Housing
01.2021 - 08.2021
  • Supported supervisors by regularly attending to calls, emails, voicemails, and in-person inquiries for 1000+ residents.
  • Scanned, printed, and prepared confidential records and housing documents for data entry.
  • Facilitated communication of housing rules, policies, and contracts between graduate students and upper management.
  • Updated and structured administrative manual to accommodate for COVID-19 changes.

Education

Bachelor of Arts - Criminology, Law, and Society

University of California, Irvine
06-2021

Skills

  • Adobe
  • Google Suite
  • Microsoft Office
  • Excellent Attention to Detail
  • Quick Learner
  • Customer Service
  • Administrative Support
  • HIPAA Understanding

Languages

Spanish
Native/ Bilingual

Timeline

Human Resources Assistant

Behavior Frontiers
09.2023 - Current

Messenger Clerk

Los Angeles Public Library
01.2022 - 09.2023

Assignments Staff

Palo Verde Housing
01.2021 - 08.2021

Bachelor of Arts - Criminology, Law, and Society

University of California, Irvine

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