RUTH MEKONNEN

Customer-focused professional transitioning into Information Technology with experience supporting clients, troubleshooting technical issues, and improving business processes. Building technical skills through independent projects and training in Linux, AWS, Git, cloud infrastructure, and automation. Eager to develop a career in IT through hands-on training and continued learning.

• Cloud, Linux & Automation Projects; Personal Projects: Set up and worked in a Linux environment on AWS EC2 and built a Jenkins CI/CD pipeline to automate application deployments. Configured development and QA environments using Tomcat, added a manual approval stage, and integrated SonarCloud for automated code-quality analysis. Used Git, AWS, Jenkins, Tomcat, and SonarCloud to gain practical experience with Linux-based cloud infrastructure, deployment automation, and troubleshooting.
• Conference Room Booking & Revenue Tracking for Perfect Office Solutions; Process Improvement Project: Identified an inefficient company-wide process for tracking billable conference room bookings made through Setmore across 20+ locations, which required manually reviewing bookings and accounting for different member discounts. Discovered that Setmore calendars were synchronized with Google Calendar and developed a Google Sheets script to automatically pull booking information into the revenue tracking spreadsheet., Automated key booking details, including client information, conference room, date and time, and hours booked, reducing manual data entry and making billable bookings easier to review. Refined the process through multiple iterations, making it easier to collect payments and record revenue; the improved process was later adopted by other members of the team.