Ruth Oluduyile
Cleveland,OH.
Summary
Results-driven and enthusiastic graduate of health services administration with three years of experience as a medical scribe seeking a position to utilize strong multitasking and organizational skills. Committed to providing support while gaining experience in a professional work environment. Excellent team player with an eye for detail.
Overview
6
6
years of professional experience
Work History
Program Coordinator
America SCORES Cleveland
12.2022 - Current
- Provided technical support to staff with necessary resources to carry out duties successfully.
- Conducted program site visits to ensure high-quality programming and implementation.
- Provided administrative support to the program team and executive director, including filing, making phone calls to families, answering phones, and responding to emails.
- Assisted with conducting program evaluation, data collection, and data entry.
- Issued monthly invoices and is responsible for keeping customers updated with current invoices, bills and contact information.
Medical Scribe
ScribeAmericaLLC
09.2019 - 12.2022
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Improved provider productivity and clinic workflow by performing other clerical duties and tasks assigned.
- Used EPIC electronic medical record system to input information into computerized patient record system.
- Communicated with other medical staff and personnel to obtain additional patient information.
- Processed patient referrals and authorizations to enable smooth patient consultations.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
Telesales Intern
Anthem BlueCross BlueShield
08.2017 - 01.2019
- Actively assisted in avoiding insurance fraud by being attentive to details and vetting documentation required for insurance approval by ensuring there were no errors, omissions, and all documentation is complete.
- Communicated with 20 or more customers daily via telephone calls and provided education and assistance with their application and other questions they needed answered.
- Contacted and provided small businesses within the company's target market with information regarding insurance rates, changes to their policies, and other information regarding their existing accounts.
- Performed outreach to discover opportunities within the small business market and accurate data entry of prospect information in our internal system.
Patient Experience Intern
UC Medical Center
05.2018 - 08.2018
- Assisted with initiatives aimed at enhancing patient experience.
- Empathized with patient concerns on their path toward recovery.
- Generated reports on patient's progress, setbacks, and overall status.
- Worked with other healthcare team members to address patient needs as part of their daily processes.
- Conducted research by administering surveys to aid in identifying opportunities for improving patient experience and effectively collecting and disseminating findings and recommendations to department heads.
- Efficiently utilized the HCAPHS data system for surveys and reports.
Education
BACHELOR OF SCIENCE - HEALTH SERVICES ADMINISTRATION
Xavier University
Cincinnati, OH05.2019
Skills
- Google Suite
- MS Office Suite
- Problem-Solving
- Detail Oriented
- Verbal and written communication
- EMR Systems
Languages
Yoruba
Native or Bilingual
Pidgin English
Native or Bilingual
Timeline
Program Coordinator
America SCORES Cleveland
12.2022 - Current
Medical Scribe
ScribeAmericaLLC
09.2019 - 12.2022
Patient Experience Intern
UC Medical Center
05.2018 - 08.2018
Telesales Intern
Anthem BlueCross BlueShield
08.2017 - 01.2019
BACHELOR OF SCIENCE - HEALTH SERVICES ADMINISTRATION
Xavier University
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