Dedicated barista and trainer with proven expertise in customer service and new hire training. Skilled in cash handling and maintaining high standards of cleanliness and organization.
Work History
Barista/Trainer
2 Years 4 Months
Better Buzz Coffee | 04.2024 - 08.2026
Trained new baristas on beverage preparation and customer interaction techniques.
Provided exceptional customer service, fostering repeat business and loyalty.
Crafted high-quality espresso beverages to meet customer preferences.
Maintained cleanliness and organization of workstations and equipment.
Cashier/Expeditor
11 Months
Shake Shack | 09.2025 - 08.2026
Processed customer transactions efficiently using POS systems.
Greeted customers entering store and responded promptly to customer needs.
Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
Ensured accuracy in order fulfillment by verifying food items before dispatch.
Hostess/To-Go Specialist/Certified Trainer
1 Year 2 Months
Olive Garden Restaurant | 06.2023 - 08.2024
Trained new hosts on best practices for guest interaction and seating arrangements.
Greeted and seated guests, ensuring prompt service and a positive dining experience.
Coordinated communication between front-of-house and kitchen staff to enhance operational efficiency.
Prepared and packaged food orders for timely customer pickup.