RUE SORAN
Tacoma,WA
Summary
Friendly, detail-oriented, dependable and self-motivated professional with 8 years of experience in a fast-moving retail sales environment looking to join the team. Great people skills and sales experience. Seek to maintain full or part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to following food health and safety guidelines. Pursues every opportunity to support team members and listen well to each customer. Ready to add 5 years of barista experience to the team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Barista and Barista Trainer
Starbucks
01.2017 - 07.2023
- Interacted with guests while taking accurate food and drink orders and processing each in orderly fashion as well as maintain cleanliness throughout the store.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained and mentored 4+ new personnel hired to fulfill various roles.
- Controlled line and crowd with quick, efficient service.
- Taught proper procedures and strategies for success to new employees.
Starbucks Barista at Fred Meyer
Fred Meyer
09.2016 - 03.2017
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Domino's Employee; manager
Domino's
01.2014 - 01.2016
- Completed inventories of food and supplies, and stocked and organized shelving and food storage units
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ12.2024
Associate of Science - Arts and Science
Tacoma Community College
Tacoma, WA12.2017
Skills
- Cash Register Operation
- Team Player
- Adaptive and Creative
- Trainer Mentoring
- Health Code Compliance
- POS System Operations
- Food Preparation and Safety
- Drink Consistency and Order Accuracy
- Counter Restocking
- Beverage Preparation
- Leading Employees
- Resolving Complaints
Certification
- Food Handlers Certification, 2009-01-01, True
- Valid drivers license, 2016-01-01, True
Timeline
Barista and Barista Trainer
Starbucks
01.2017 - 07.2023
Starbucks Barista at Fred Meyer
Fred Meyer
09.2016 - 03.2017
Domino's Employee; manager
Domino's
01.2014 - 01.2016
Bachelor of Science - Psychology
Arizona State University
Associate of Science - Arts and Science
Tacoma Community College
Similar Profiles
Abdulwahab ChaudhryAbdulwahab Chaudhry
Barista at StarbucksBarista at Starbucks
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Keyri De HaroKeyri De Haro
Administrative Assistant at Elite Fencing and LandscapingAdministrative Assistant at Elite Fencing and Landscaping