Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ruth Veronica McGrogan

Bloomfield,NJ

Summary

Dynamic, Licensed optician with extensive experience in optical retail and patient care, known for delivering exceptional customer service and personalized vision solutions, with a strong ability to communicated information clearly and build lasting patient relationships. Proven track records in frame styling, lens recommendations, troubleshooting, and multi-site operation support. Bring a unique blend of healthcare, retail operational expertise developed over a diverse and accomplished career.

Overview

38
38
years of professional experience

Work History

Vision Associates
Tenafly
08.2026 - 07.2026

Caldwell Eyecare
West Caldwell
07.2026 - 07.2022

Vision Associates
New Providence
06.2022 - 11.2021

MEC
Westfield
08.2021 - 02.2021

Eye Vision Center
Middletown/Redbank
12.2020 - 10.2019

Lenscrafters
Watchung/Springfield
11.2019 - 11.2017

Eye Contact Vision Center
11.2017 - 05.2017

Cohen's Fashion Optical
01.1998 - 01.2013

CNA

Erickson Living
Pompton Plains
05.2005 - 03.2003
  • Supported residents with daily activities in a long term care setting.
  • Delivered high quality care in a patient-focused environment, while ensuring safety and dignity.

Eye Dr.
01.1989 - 01.1991

Education

Associate Degree - Vision Care Technology

Essex County College

Certified Nursing Assisting - undefined

The Fortis Institute

Skills

  • Customer Service Excellence
  • Team Collaborating & Training Support
  • Problem Solving & Conflict Resolution
  • Strong Interpersonal & Communications Skills
  • Bilingual Communication (English & Spanish)

Additional Information

During my time at the Eye Dr. which began in 1989, my primary focus was on creating an exceptional experience for each patient.

As an apprentice, I worked closely with the licensed optician, assisting them in various tasks.

My responsibilities included helping patients select frames, providing guidance on frame and lens selection using their vision insurance when applied and performing any other tasks that were within my capabilities as an apprentice.

Upon obtaining my license, I was able to enhance my skills and transition My role expanded to include; lab work , assisting patients with troubleshooting, adjusting, measurements. Additionally, I am capable of managing contact lens inventory, frame purchasing and outside lab/insurance coordination.

Timeline

Vision Associates
08.2026 - 07.2026

Caldwell Eyecare
07.2026 - 07.2022

Vision Associates
06.2022 - 11.2021

MEC
08.2021 - 02.2021

Eye Vision Center
12.2020 - 10.2019

Lenscrafters
11.2019 - 11.2017

Eye Contact Vision Center
11.2017 - 05.2017

CNA

Erickson Living
05.2005 - 03.2003

Cohen's Fashion Optical
01.1998 - 01.2013

Eye Dr.
01.1989 - 01.1991

Certified Nursing Assisting - undefined

The Fortis Institute

Associate Degree - Vision Care Technology

Essex County College