Ruth Whetzel
Statesville,NC
Summary
Believes in exceptional customer service is essential to a great success, with a long hold expertise in team leadership, achieving sales goals and organizational skills built during successful career. Accomplished in management offering 20+ years of experience in retail,sales, team building and showroom operational excellence.
Overview
21
21
years of professional experience
Work History
Assistant Showroom Manager
Blue Nile
07.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Set goals for showroom employees and provided support and motivation to help each achieve true potential. Managed, Trained, and developed sales teams.
- Operation Management / Sales Management
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assistant Store Manager
Brownlee Jewelers
09.2018 - 07.2022
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Established positive and effective communication to set an expectations,and for customer account operations efficiently.
- Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
Assistant Store Manager
Walmart
11.2003 - 08.2018
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures. And daily walked through store areas.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback to help improve skills, achieve daily objectives, and attain advancement.
Education
Bachelor of Science - Journalism And Mass Communication
Andres Bonifacio College
Dipolog City, Philippines04-1994
Skills
- Store operations
- Cross-functional team leadership
- Sales management
- Customer Service
- Effective leader / Staff Development
- Policy and Procedures / P&L
- Inventory Management
- Time management
- Staff management
- Coaching and mentoring
Timeline
Assistant Showroom Manager
Blue Nile
07.2022 - Current
Assistant Store Manager
Brownlee Jewelers
09.2018 - 07.2022
Assistant Store Manager
Walmart
11.2003 - 08.2018
Bachelor of Science - Journalism And Mass Communication
Andres Bonifacio College
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