Ruth Ann Coffey
Shepherdsville,KY
Summary
Dynamic professional with a proven track record at Jefferson County Attorney's Office, excelling in performance monitoring and client communication. Adept at coaching and mentoring teams, Committed to fostering collaboration and achieving results in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Intergovernmental Team Lead
Jefferson County Attorney's Office
Louisville, KY
10.2022 - Current
- Assign work to coworkers on a daily basis.
- Review casework that has been completed by coworkers.
- Train and mentor staff.
- Monitor team performance.
- Handle complex cases.
- Demonstrate customer service skills. Team communication.
Teacher's Assistant
Jefferson County Schools
Louisville, KY
02.2018 - 10.2021
- Supported classroom management by assisting teachers with lesson implementation and student engagement.
- Adapted instructional materials to meet diverse learning needs and enhance student understanding.
- Facilitated small group activities, promoting collaboration and communication among students.
- Monitored student progress, providing feedback to teachers on individual academic performance and behavior.
- Assisted in the development of individualized education plans for students with special needs.
- Implemented classroom routines that improved efficiency and created a positive learning environment.
Child Support Worker
Jefferson County Attorney's Office
Louisville, KY
01.2016 - 08.2018
- Facilitated communication between custodial parents and child support agencies.
- Reviewed and processed child support applications for accuracy and completeness.
- Conducted interviews to assess client needs and eligibility for services.
- Collaborated with legal teams to ensure compliance with child support laws.
- Participated in ongoing professional development opportunities to stay current on best practices in child support work.
- Managed a caseload that was over 100+
- Processed legal documents such as summons, bench warrants, wage assignments and liens to prepare materials for court.
- Conduct audits of accounts for proof of payments and non- payments.
Education
Bachelor of Science -
University of Louisville
Louisville, KY12.2015
Associate of Arts -
Jefferson Community College
Louisville, KY05.2015
Skills
- Attention to detail
- Conflict resolution
- Coaching and mentoring
- Performance monitoring
- Production monitoring
- Client communication
- Teamwork and collaboration
- Time management
Timeline
Intergovernmental Team Lead
Jefferson County Attorney's Office
10.2022 - Current
Teacher's Assistant
Jefferson County Schools
02.2018 - 10.2021
Child Support Worker
Jefferson County Attorney's Office
01.2016 - 08.2018
Bachelor of Science -
University of Louisville
Associate of Arts -
Jefferson Community College