Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Websites
References
Languages
Timeline
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Ruthbelen Chavez

Madison,TN

Summary

Efficient professional with strong interpersonal and communication skills. Handles money, food, and diverse customer needs without losing focus or sacrificing service quality. Brings current certification, attention to detail and willingness to help others. Dedicated and adaptable professional with a proactive attitude and the ability to lean quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience

Overview

3
3
years of professional experience

Work History

Barista Trainer

Starbucks
Nashville , TN
10.2022 - Current
  • Assessed skill levels of new and existing baristas, providing individualized training plans.
  • Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
  • Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
  • Monitored staff performance to ensure adherence to company standards.
  • Analyzed feedback from customers and staff to identify areas for improvement in training methods or procedures.
  • Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
  • Greeted guests with pleasant smile and superior customer service.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

WORK STUDY STUDENT

SODEXO FOOD SERVICES/LIPSCOMB UNIVERSITY
02.2022 - 04.2022
  • Provided friendly, courteous service to create memorable moments for guests
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Monitored dietary restrictions and served guests with special needs
  • Returned reusable goods and serving equipment for inventory and restock
  • Organized and coordinated catering events with clients to ensure their needs were met.
  • Provided direction to staff during setup and service of catered events

Education

Bachelor of Science - Business And Professional Leadership

The Belonging Co. College
Nashville, TN
05-2025

BACHELOR OF ARTS - Entrepreneurship,Commercial Music

LIPSCOMB UNIVERISTY
Nashville, TN
05-2022

HIGHSCHOOL DIPLOMA -

LAKE NONA HIGHSCHOOL
05.2021

Skills

  • Leadership Experience
  • Training Background
  • Customer Service
  • Spanish Fluency
  • Strong Work Ethic
  • Creative and Innovation
  • Retail Store Operations

Volunteer Experience

HOPE'S VIEW, VOLUNTEER, 2018-08, 2019-03, Maintained clean, neat, and operational facilities to serve program needs., Supported engaging, fun, and smooth-running events by helping with organization and planning., Adhered to organization procedures and instructions to maintain safety for program participants and other workers., Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness., Greeted incoming office guests, answered questions, and directed individuals to desired locations to enhance team efficiency

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Languages

English: Native Language, Spanish: Fluent (writing, reading, speaking)

Timeline

Barista Trainer

Starbucks
10.2022 - Current

WORK STUDY STUDENT

SODEXO FOOD SERVICES/LIPSCOMB UNIVERSITY
02.2022 - 04.2022

Bachelor of Science - Business And Professional Leadership

The Belonging Co. College

BACHELOR OF ARTS - Entrepreneurship,Commercial Music

LIPSCOMB UNIVERISTY

HIGHSCHOOL DIPLOMA -

LAKE NONA HIGHSCHOOL
Ruthbelen Chavez