Rutmery Garlobo
Hialeah,FL
Summary
PROFESSIONAL SUMMARY
Bilingual (English/Spanish) professional with a strong background in behavioral support, education, and healthcare. Currently working as a Substitute Teacher through Kelly Education, supporting children from Pre-K through 4th grade, including students with Autism Spectrum Disorder (ASD) and special needs.
Experienced in behavior management, structured routines, and individualized support strategies. Skilled at building rapport with children, maintaining calm environments, and reinforcing positive behaviors.
Motivated to transition into a Registered Behavior Technician (RBT) role, applying evidence-based behavioral strategies to support developmental progress and improve quality of life for children and families.
Overview
14
14
years of professional experience
Work History
Clerical Receptionist
Doctors House Calls
Hialeah
- Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
- Handles the requests for treatment authorization and referral authorization requests.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
- Update calendars and schedule meetings.
- Send email and faxes.
- Verifying Insurances.
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
- Assisting the physician during examinations.
- Transmitting prescription refills as directed.
- Notified pt of their lab results.
Substitute Teacher
Kelly Services
Miami, FL
04.2025 - Current
- Implemented lesson plans to support diverse student learning needs.
- Managed classroom behavior effectively to maintain a positive learning environment.
- Assisted in evaluating student progress and providing constructive feedback.
- Adapted instructional materials for various age groups and learning styles.
- Collaborated with teachers to ensure continuity of instruction during absences.
- Utilized classroom technology to enhance student engagement and participation.
- Developed rapport with students to foster a supportive educational atmosphere.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Support students with autism and behavioral needs using structured routines and consistency.
- Implement classroom management strategies focused on positive reinforcement and redirection.
- Adapt learning activities to meet individual student needs and abilities.
- Maintain a safe, structured, and engaging learning environment
Front Desk & MA
Miami Lakes Medical Center
Miami Lakes, FL
02.2022 - Current
- Welcomes and greets all patients and visitors, in person or over the phone.
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
- Responsible for keeping the reception area clean and organized.
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
- Order front office supplies and keep inventory of stock.
- Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
- Handles the requests for treatment authorization and referral authorization requests.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
- Update calendars and schedule meetings.
- Cash out people when necessary.
- Send email and faxes.
- Verifying Insurances.
- Taking medical histories.
- Explaining treatment procedures to patients.
- Preparing patients for examinations.
- Assisting the physician during examinations.
- Collecting and preparing laboratory specimens.
- Performing basic laboratory tests.
- Instructing patients about medication and special diets.
- Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections-including vaccinations/immunizations, as directed by a physician or other licensed provider.
- Transmitting prescription refills as directed.
- Phlebotomy.
- Taking electrocardiograms.
Front Desk
Premier Medical Center LLC.
Coral Way, FL
02.2016 - 02.2018
- Welcomes and greets all patients and visitors, in person or over the phone.
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
- Responsible for keeping the reception area clean and organized.
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
- Order front office supplies and keep inventory of stock.
- Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
- Handles the requests for treatment authorization and referral authorization requests.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
- Update calendars and schedule meetings.
- Cash out people when necessary.
- Send email and faxes.
- Verifying Insurances.
- Responsible in filling immigration forms.
Clinical Research Coordinator
Marino Molina, M.D. & Associates, P.A.
Hialeah, FL
06.2014 - 02.2016
- Clinical Research Coordinator is responsible for conducting trials as per the GCP guidelines under the supervision of the Principal Investigator (PI).
- Although the PI has the overall responsibility for performing the trial, it has been stated that the CRC is the heart and soul of the clinical trial and that, eventually, it is the CRC who carries ahead the research objectives, in that way playing an important role in the success of the clinical trial.
- Most significantly, CRCs are usually engaged in vital duties that have been usually carried out by the PI, some of them being the informed consent process and making sure that the site staff complies with the protocol.
- The CRC's main responsibility, as with all clinical research staff, is to ensure the protection and well-being of the patients participating in the study.
- In addition, a CRC has many other duties which include: Take part in preparation and control of research budgets and financial payments.
- Notify subjects regarding all study aspects relevant to them.
- Enter study data into the applicable database.
- Keep track of study activities to make sure compliance with protocols and with all related local, state, and national regulatory and institutional policies.
- Manage necessary records of study related activity, which includes case report forms, drug dispensation records etc.
- Communicate with laboratories or researchers about laboratory findings.
- Obtain industry-sponsored studies via personal contacts and professional organizations.
- Direct the request, collection, labelling, storage, or shipment of samples.
- Take part in meetings and seminars to update knowledge of clinical research and related issues.
- Enroll subjects in the study as per the study protocol.
- Prepare or get involved in quality assurance audits performed by study sponsors, regulatory authorities, or exclusively designated review groups.
- Prepare advertising and other educational materials and conduct campaigns to enroll subjects.
- Consult with health care experts to figure out the best recruitment practices for Clinical trials.
- Arrange space for study equipment and other trial related material.
- Monitor enrolment status of participants and record dropout details such as dropout causes and subject contact efforts.
- Overview proposed study protocols to assess factors such as sample collection procedures, data management issues, and possible subject threats.
- Record adverse event and side effect information and consult with investigators concerning the reporting of events to regulatory agencies.
- Prepare trial-related paperwork such as protocol worksheets, adverse event reports, IRB documents, procedural manuals and progress reports.
- Manage subject registration to make sure that informed consent is effectively obtained and recorded.
- Keep in touch with sponsors to schedule and coordinate site visits or to answer queries.
- Dispense study medical devices or drugs to subjects, determine dosages and deliver instructions as necessary.
Front Desk
Marino Molina, M.D. & Associates, P.A.
Hialeah, FL
03.2012 - 06.2014
- Responsible for defining diagnostic, treatment and procedures of patients by using numeric codes.
- Handle the tasks of entering the information into a database and update the same to the appropriate insurance carrier.
- Fill out form N648.
- Handle other essential duties as assigned or required.
- Greet patients and provide instructions as they come in.
- Perform clerical and administrative tasks.
- Collect patient demographic data.
- Analyze health insurance benefits and verify insurance eligibility.
- Schedule and confirm appointments.
Education
General Education Diploma -
Hialeah Senior High School
06.2011
Skills
- CORE SKILLS
- Autism Spectrum Disorder (ASD) Support
- Behavior Management & Positive Reinforcement
- Classroom & Behavior Intervention Strategies
- Child Development & Emotional Regulation
- Data Collection & Observation Skills
- Bilingual Communication (English/Spanish)
- Patient Care & Medical Support Experience
- Strong Interpersonal & De-escalation Skills
- Professional Attitude
- Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- Bilingual (English/Spanish)
Timeline
Substitute Teacher
Kelly Services
04.2025 - Current
Front Desk & MA
Miami Lakes Medical Center
02.2022 - Current
Front Desk
Premier Medical Center LLC.
02.2016 - 02.2018
Clinical Research Coordinator
Marino Molina, M.D. & Associates, P.A.
06.2014 - 02.2016
Front Desk
Marino Molina, M.D. & Associates, P.A.
03.2012 - 06.2014
Clerical Receptionist
Doctors House Calls
General Education Diploma -
Hialeah Senior High School