Rya Wykes
La Jolla,CA
Summary
Dynamic and dedicated professional with a strong work ethic and determination, experienced in guest engagement at Ice Cream Fore U and leadership at Okinawan Karate Academy. Proven ability to enhance customer satisfaction and foster collaboration among team members, while consistently achieving operational goals in fast-paced environments. Strong communication skills and perseverance among issues.
Overview
6
6
years of professional experience
Work History
Server
Ice Cream Fore U
05.2024 - 09.2025
- Provided excellent customer service by promptly taking and delivering orders.
- Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
- Assisted in training new staff on menu items and customer service protocols.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Addressed customer inquiries and resolved issues to enhance overall satisfaction.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Restaurant Hostess
Molly's Restaurant and Bar
08.2023 - 01.2024
- Greeted and seated guests promptly to ensure a positive first impression.
- Managed reservations and waitlists efficiently to optimize table turnover.
- Maintained cleanliness and organization of entrance area to enhance guest experience.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Assistant Karate Instructor
Okinawan Karate Academy
03.2020 - 08.2022
- Assisted lead instructor in developing and implementing training programs for students of all ages (5 years- 65+).
- Demonstrated advanced karate techniques to enhance student understanding and skill proficiency.
- Provided feedback on student performance, fostering improvement and building confidence in techniques.
- Managed class logistics, ensuring smooth transitions between activities and maintaining a structured environment.
- Strengthened students'' self-confidence by fostering a positive atmosphere of encouragement, respect, and camaraderie.
- Facilitated parent-instructor communication, addressing concerns promptly and professionally to maintain strong relationships between the dojo and families.
- Maintained a safe and clean training environment by cleaning entrance area and dojo
- Provided one-on-one instruction for students requiring additional support or accommodations, ensuring their success in the program.
Education
High School Diploma -
Lebanon High School
Lebanon, NH06-2025
Skills
- Strong work ethic
- Determination
- Cash handling
- Guest engagement
- Collaboration
- Self-discipline
- Goal setting and achievement
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Ice Cream Fore U
05.2024 - 09.2025
Restaurant Hostess
Molly's Restaurant and Bar
08.2023 - 01.2024
Assistant Karate Instructor
Okinawan Karate Academy
03.2020 - 08.2022
High School Diploma -
Lebanon High School