Ryah Yamamoto
Honolulu,HI
Summary
Accomplished Store Manager with a proven track record at SoHa Living, enhancing operational efficiency and customer satisfaction through expert inventory management and team motivation. Skilled in POS Systems and personnel development, I significantly increased sales while minimizing shrinkage, demonstrating a strong ability to solve problems and drive results.
Overview
4
4
years of professional experience
Work History
Store Manager
SoHa Living
04.2024 - Current
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Sales Associate
SoHa Living
12.2020 - 01.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Enlightium Academy
Spokane, WA05.2022
Skills
- Payroll Management
- Personnel development
- Supply Ordering
- Retail Inventory Management
- POS Systems
- Shift Scheduling
- Employee Training
- Team motivation
- Bank and Safe Deposits
- Problem-Solving
Timeline
Store Manager
SoHa Living
04.2024 - Current
Sales Associate
SoHa Living
12.2020 - 01.2024
High School Diploma -
Enlightium Academy
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